Dunham's Sports — Local services in Holland Charter Township

Since I'm currently low on money due to being out of work for 3 months after having knee surgery I wanted to have all of the clothes I picked out priced up before I decided on buying them or not. I saw online and in-store that Izod golf shirts were on sale for $19.95 and there was also an Under Armour shirt that I saw months ago that showed it was on sale for $39.95. After I took all the clothes up to the register and had them priced out each Izod shirt rang up for $30 and the Under Armour shirt rang up for $60. Therfore, I didn't buy a single item. I took pictures of the shirts to show my fiance that while they're on the rack and right above the shirt it showed that it was on sale for $39.95. I had the cashier call the manager up so I can show her that these items were placed in the wrong spot to see if she would discount them for me or at least give me a small discount and she claimed that it was 100% a previous customers fault that they were there and wasn't willing to help me out whatsoever. So at the end of the day Dunham's missed out on just a little over $100 of my money that I will now be spending elsewhere. Horrible customer service. Learn how to stock your items correctly. Also learn how to overlook your stock to make sure things aren't out of place. If I could upload the pictures to prove my point I would, but I don't...

Poor service. I called to see if they had an item before I drove 45 minutes to purchase, Mike said it was in stock and he is looking at it as we speak I headed out and I called another 3 times, on my 45 minute drive,asking Mike to make sure the item was still there, he kept saying it was. After I got to the store I found out the manager Mike was to lazy to confirm the item I was calling about was in stock They sold the item I was asking about days prior. I was told no big deal, everyone makes mistakes . With manages like Mike, I can see why this store is lacking customers. This is no way to treat people .

Side Bar. Mike could have at least came out and told me he made a mistake, he elected to have someone else tell me as Mike hide in the back...

It amazes me that this place is still open. There were only 2 people working and they they dont have a great selection of stuff. We got a few things we wanted and one that we needed, and when we went to the register to check out my wife and kids and I were forced to step over and stand between a pallet jack and a bunch of boxes right in front of the register while we checked out. EDIT we went back today for some reason, around 2pm and there was still a bunch of stuff blocking the entrance by the register, this time we had to decide if we wanted to walk around boxes or a kayak. Clearly managment has taken no steps to improve its store, you have lost my...