Walgreens — Local services in Holmes Beach

3/28/17 If possible, I would rate this store with zero stars. After being diagonosed with bronchitis and an upper respiratory infection this morning, I went to the Holmes Beach Walgreens to pick up my three prescriptions. Nothing had been filled when I arrived and I was asked to wait. 35 minutes later, 2 of the 3 scripts had been filled. I needed to once again ask for the third one. Another 25 minutes later I searched out and spoke to an unpleasant manager (short, balding guy) who halfway listened without showing any concern or apologizing that both I and another lady had been waiting so long. He did go behind the pharmacy window and help some of the many waiting customers. One worker (I do not know her name because the employee who answered when I called later to ask for her name wouldn't tell me) was trying to do it all herself: help customers walking up to the counter, drive up customers, phone customers..... Making customers wait this long is completely unacceptable treatment, particularly obviously ill people who are spreading germs to others. I've waited a long time for prescriptions in the past at this store but this time takes the prize. Hopefully upper management will take a look at this dispicable treatment of customers and make changes to assure that it doesn't continue in the future. Update: 3/28/17 Early this morning I called in a refill for one of the meds mentioned above. The recording said that it would be ready for pick-up at 10:45 am. When I arrived at 11:10 am it wasn't ready. No surprise. The wait wasn't as long today but clearly providing efficient service and honoring the time they say a prescription will be ready is not their thing. "Hurry up and wait" appears to be the...

Terrible customer service in the pharmacy. I had a generic, antibiotic called in while vacationing. I waited in line for 20 minutes. Then, the tech could not find the code for Express Scripts. I offer to just pay whatever it is without insurance, so I can leave. Ten minutes later, she finally processes it and tells me it's $5. I hand her the cash, she says wait it's not filled. I said it was called in 2 hours ago. She said unless it is prepaid by insurance, they don't fill it. She doesn't know how long it will take since they were closed yesterday. I can leave and they will text me when it is ready. This is unacceptable! Then, I told the assistant manager that says she can't do anything. Best part...she hopes it is ready before they close in 2 hours. Update...I never received a text or call. I waited another 15 hours before I could get my medicine. The time stamp on it was right after I left the...

I vacationed here and the pharmacy was only able to fill half of my prescription as the remaining was on back order until the next day. I had to leave town to return home the next day and asked if they would transfer the remaining script to my pharmacy back home. They said to call my pharmacy, but after going back and forth my with pharmacy at home, I called back to the Walgreens in Holmes Beach and let the pharmacist know they said there was an issue so to not worry about transferring the remaining script and I thanked him for his help. He immediately offered to personally call my pharmacy at home to straighten it out. I just got a text from my pharmacy back home that my script is ready for pick up. Thank you to the pharmacist at Holmes beach! He made this process so incredibly easy and I am so very thankful for his excellent...