Cricket Wireless Authorized Retailer — Local services in Homestead

I went there today awesome for a phone number change and specifically asking for a 724 area code number, I was given a 412 number and then told to call cricket customer service to get waived to get a 724 number. I called cricket customer service they would not waive my fear and then I called this store again, the employee said to come back down and that she would try to waive the fee to get me what I originally asked for. The managers ended up deciding to not waive the fee. So my experience was super shitty. I was told to do all of this work for a mistake that wasn't mine and then it was never actually given when I...

Horrible. I came in because I got a new phone and I thought the phone was broke. My mistake it wasn’t. But the guy wouldn’t help me he told me to go to the store I got it from. Which is still cricket. Didn’t ask for my number nothing. I had to drive all the way to crafton. He didn’t even try. Stop letting these none blacks have business in...

They have very terrible customer service skills as I was trying to purchase the phone the manger that was the only worker in the store she was very rude and unprofessional then she continued to ignore me to play with child at work very poor customer service skills will never go back to...