Eden Massage and Spa Hawaii — Local services in Honolulu

May is consistent with her service. I've been seeing her at least four times a month since January. Very pleasant and professional. Reason for the four star instead of the five is the noise from the next room. I often request for the back room so I'm not disturbed with the peeps in the waiting room but the opening between the wall for the shared air conditioning system does not help with the noise in the next room.

November 29, 2023 Just wanted to update my review of this place. I have not been here for about two and half months due to work and travel. I tried twice after Thanksgiving day to get a badly needed massage before driving home. So I called and was surprised that May my go to therapist was still employed with the Spa. We reconnected finally and what a massage it was to end my day. I was having some tension on my lower back and glutes and explained to May who still remembers me from all my visits. She worked on me with consistent hand pressure and focused on the main areas that needed her attention. On top of this she picked up some new technique which elevated her talent. I really enjoyed the stretching and twisting of my torso that definitely loosened me up. I gave a four star rating due to the talkative customers but I feel that because of May, I should update my rating to five star which is what May is. May if you are reading this review of your service, Thank you so much I felt so relaxed and composed all day today at work. I'll be seeing you again soon sometime this month to get some relief from the hectic holiday...

Anyone who rated this place 5 stars clearly has never had a great massage before. This was an extremely disappointing experience. I’ve had plenty of professional massages and this was far from superb and relaxing. My partner and I did the couples massage. They didn’t really give clear communication as to what the massage was going to be, however since I had never had a bad experience before I didn’t think much to ask. I felt rushed to undress and the sheets used were not of great quality and made me feel sweaty after a few moments. (I don’t typically sweat a lot) once the woman started she asked if the pressure being applied was fine and I said “no, softer please”. She did not catch the memo even after 3 times me asking her to be gentle. (I like medium pressure) it was so rough that after a few minutes and in certain areas it was actually painful. Mind you, I’m not sensitive at all… I couldn’t wait for the massage to be over and was growing more and more upset as it continued. I regret not getting up and walking out instantly. At one point she was completely on top of my body and had her full weight over me. I’ve never experienced that before… it was painful and uncomfortable. It was a complete waste of money, time and sanity. My partners response to me asking if he enjoyed the massage was “my masseuse wasn’t horrible”… we usually leave spas begging for more and wishing it never ended and super happy…. This was a Horrible way to end my trip. I would never recommend this...

~*Do not believe the replies saying they no longer have the masseuse who is on her phone. I went around February 1. My massage was HORRIBLE. It was my birthday and I had a 2 hour couples massage scheduled. They ladies were talking in their language for at least the first 30 minutes of massage. It was my therapist who kept talking and influencing the other lady to respond. My lady literally had her phone on my bed vibrating, answering calls and stopped my massage to text multiple times. It was the absolute worst experience I’ve ever had for a massage. She had no true skill set regarding massages. It was extremely painful and I felt bruised the next day. She spent about the first 30-45 minutes rubbing on me with a sheet. It was a cheap rough piece of cloth and the friction burned my skin. I told her within the first 20 minutes to cut my massage to an hour. I did not even want an hour. The other lady was really nice and my fiancé said she gave a good massage. When my masseuse stepped out, she tried to step in and supplement for my missing therapist. Her touch was much more pleasant. I feel bad she had to work with a bad counterpart. If I know any better, the good masseuse was possibly an owner. She apologized multiple times for the poor service I received and I did not even say a word nor complain about a single thing while...