HERBOX SPA — Local services in Honolulu

First time here today. I really needed some good body work. I’m a stroke survivor who was told I’d never walk again at the age of 18 & am now 50 but am always looking for more progress & healing. It was a blessing to find Cathy! She’s not only very knowledgeable but is a rare talent in the massage therapy world. She listened to my history and could tell right away I would benefit most from a visceral massage so suggested that type of massage would be the best kind of massage for me for healing and I’m certainly glad I went with it! BTW, her rates are good … I certainly promote excellent small businesses as a small bodies owner myself. I have so many friends and family I now want to share Herbox with! I came away feeling so much better! I’ve been mto a lot of massage therapist in my journey and she is one of the best if not the best. I can’t believe I didn’t find her till now. Definitely recommended… I AM SURE I will return ( and bring my teen daughter, who is so tight and has knots as well) because my body needs what she can mprovide. The hip discomfort I went in with melted away as I was getting worked on and could feel the loosening of it all happening with each stroke and breath. I would give her 100 stars if I could but I think you get the point. Thank you Cathy, I’m so...

She harassed me today today for paying her tips. Initially she told me not to buy a Groupon to her place as she will honor the same amount directly bought from her place. So I agreed and when ahead and bought 2 massages for me and my husband. The total should have been 112 (56each) but then she charged me 125 there. When I asked how she calculated this amount, she said it was tax. As far as I know Groupon is inclusive of taxes, so this was absolute bogus. On the top, she had me Venmo her, that means their was no actual tax to be collected. Finally she said to pay her tips and I said no I cannot pay tips, since she already charged me over the original price. She said that’s not how things work here in hawai, I have to pay my employees. I politely told her tips are optional and not mandatory. Her reply was, well you used my bathroom so you used extra amenities. WDF? Never coming to this place again. The whole experience was daunting. She doesn’t care to make you feel uncomfortable into paying her tips. Please save your energy and...

I hate to write a bad review as I always try to see the best in everyone....but I am just hoping to save the next customers money, and time by going somewhere else. This massage was not good. Painful a lot of the time, no muscle was truly relieved or relaxed, there was a lot of rapid rubbing and friction, and not any real order to the massage. The ladies were very nice, but I would never pay for a massage like this again...and I paid about $110 for two massages on Groupon. There were so many other minor details that made for a not so pleasant experience. They called us in almost 20 minutes after our scheduled appointment time to start it all off, and to end a not pleasant experience, we bought the massages on Groupon and they had me pay for tax and tip at the end (which I thought was included in the Groupon) and kept insisting I pay more for tip which I have never experienced before. It was so uncomfortable and so unprofessional. I felt so abused afterwards and I will never go back to this...