Hermès — Local services in Honolulu

The sales people were very nice and very accommodating. FYI to all the reviewers who say it’s for “international travellers only”, ignore their reviews because if you’re going into any terminal with international flights, how can they distinguish what state you’re going to when there’s different taxes in each state in the US? That’s not the fault of the store. That’s bad airport designing, look at the rest of the world’s airports. That may not even be the stores policy, that could be the airports policy.

Those who have complained about Hermes, probably they’re trying to get themselves a clutch, bag, wallet or something very rare to get and failed. If you’ve not been to Hermes and expected to get those items, first timers fair enough. For people who shop there often, that’s what makes Hermes a...

Had a nice experience here. Never well dressed in the airport but the sales associate treated me really well, had an extremely high level product knowledge, and gave solid recommendations and tips. Store is kept well stocked in comparison to other airport locations. She had at least one colour in every item I wanted to peep unlike others which are frequently...

Pretentious salesmanship, lack of communication, cold atmosphere. Came to purchase a bag, left uncomfortable due to the salesperson's lack of respect and enthusiasm. Poor knowledge of products, unable to answer basic questions and give recommendations. From a high end luxury store I expected some...