KOA NANI Jewelry — Local services in Honolulu

My husband bought a ring back in 2019 when we were visiting from Australia. He spent a couple thousand on it. He used it to propose to me. A few months later one of the stones fell out, they offered just to replace the stone but I had to pay to ship it back. I waited until I was in the states again to ship it back with insurance me footing the cost. Once I finally received the ring back, I wore it for LESS than 48 hours and a stone fell out again. At this time it was Covid and we had a baby so dealing with this ring drama was not a priority to us. We ended up surprising our loved ones with a marriage ceremony, with most of them even forgetting we were engaged because I hadn’t been able to wear my engagement ring. Fast forward to present day we once again decided to try to fix the ring and sent it back. Now, wait for the clincher, within two weeks the middle stone fell out!!!!! It’s shameful and at this point seeming like a joke. Now they won’t even reply to us. All we want is to return the ring and get our money back. DO NOT buy from this...

Racist as hell.

I walked by the store and saw silver bangles with cheap price. Then 2 Korean sales women approached me, one was Hannah. When she saw me walking around and stop at the gold bangle with diamonds, she literally told me “this is not for you. That’s 15k dollars. That’s tooo expensive for you! Don’t you want something cheaper?”

I was shocked 🫢. Then she asked where I was from. After I told her it was Cali she immediately responded “oh really? Because you look Chinese to me.” I realized she was being racist and tempted to ask if she was Korean. She said yes 😅…

I owned many pieces of Tiffany’s, NaHoku and Mikimoto. The reason I walked in was because I didn’t have anything cheap, but unfortunately they thought I couldn’t afford it.

Very racist sales women (I’m not gonna say because they are Korean at all), rude manners and terrible English! Now all my friends know to avoid this store in Honolulu. How do they get any...

Me and my wife came here around 10-26-21 on our Honeymoon. We wanted to change our bands because me and didn't really like them so I decided to go ahead and upgrade with her. We when into the store not really expecting to fine anything. The people that work there are amazing and were will to help us find the perfect rings and not to mention they are not "pushy" sells women like back in NC. They even like me switch out the first ring I picked out for a different one. So now not only do we have amazing wedding bands but a memory from Hawaii. I'm honestly wanting to go back and see them again! Sadly I'll have to use the website but that's fine. I'll definitely be getting other...