AAFES — Local services in Hopewell

I literally wish that I could give them 0 stars this was the worst experience I have ever had trying to buy a phone.the sales associates had no idea what they were doing. I stood at this kiosk for almost 5 hours trying to add a third line. The employee was agitated and frustrated because she could not get the process to go threw because she has only been then for a week or so. Julie tomlin at fort lee wireless advocate created a sub accounts in my name and took my down payment. I did not authorize her to create another account so after she did it I asked her why she did that she claimed that she hit the wrong button. Which I knew was a lie you just tried to push this sale through by any means instead of doing it right or just telling that you did not know what you were doing. This company took my down payment on December 2 and now I can’t get my money back of almost 200 dollars it is now December 15 and none of them not even the general manger can give me a straight answer. They have no clue. These associates are on a military base treating costumers like this my experience was terrible her service was terrible and again all I want is my back I have been calling them everyday. About this I am getting the run around call tmobile call tmobile is what they keep saying I called tmobile and they tell me to call them I just over it all I know is that WIRELESS ADVOCATES took my money and can’t tell me anything about it. Some one from there corporate head quarters need...

I enjoy going to the Army Post Exchange. The staff are very friendly, the store very clean including the rest rooms. If I had one negative view its the Electronics Department. I went in to buy a Shortwave Receiver for my son for Christmas and was told they didn't stock Shortwave radios. I said how about CB Radios and was told they didn't stock that either. I said okay how about police scanners he likes those and was told they didn't stock that either. I just turned around and left. The manager needs to upgrade the Electronics...

Do not order online. I ordered a tablet online for Black Friday. When I ordered the website said there were 16 available in the store. I went to the store the next day and they said my order wasn't ready and it would be sent to the store. I could've got one off the shelf at this time however since I already ordered one online and paid for it, I decided to wait. It took 5 days before I received an email saying that my order has been cancelled. Now I cannot get a tablet at that deal because AAFES cannot fulfil the...