Charleys Cheesesteaks — Restaurant in Virginia

Today was the first time I have been to Charley's and it was by far an AWFUL experience. My boyfriend ordered first then I order a sandwhich and she gave the total... When I said I'd like a drink she rolled her eyes and added it but I never received my drink .. I had to go elsewhere for my drink and fries. Also they messed up 2 sandwhiches.. the first had the wrong cheese and the second had peppers when I said no peppers.... But I was told it was just from the guys food they were making next to mine. That's no reason for it to be in mine. I will...

By far the worst restaurant on base. I came here a couple of weeks ago and had to wait 45 minutes for two sandwiches and fries. And I made a complaint about it on the website so they gave me a $5 off coupon. So I thought I would give it another try. Same results. Customer service is trash. The employees go as slow as they want to. They do not care if you are standing there waiting for your food. I expect more from people who are providing a service to the people who serve...

Went to this place again today. The website says it closes at 6:00 PM its 3:03 today they are closed. Yesterday I was told they closed at 4:00 PM. Today there were 2 people in line paying for their food. I served in the military and it is so disrespectful for a service connected disabled veteran can not get served while people are still in line. If you close at 3:00 then why are you still taking money...