Auto Radio — Local services in Horn Lake

They had to do a complete re-wire of the system due to the previous installer's (Stereo One) butcher job. I was told, right before I picked my car up, that their system was down and that I needed to bring cash. $750 to be exact. So I picked up the cash on the way. I paid the cost but was told I would get my receipt emailed to me once the computer system was up and running again. The installation looked great and the system appeared to be working but on my way to work I noticed the rear speakers but popping and there was engine noise coming through the speakers. I took it back the next day for warranty work but was told that I had to wait until the other cars were done. The noise was fixed with a filter (probably the same one that was removed from the original installation) but still did not get a receipt. I've called 4 times now in the past week asking for them to email the receipt to me but have yet to receive it. Even though the installation is very clean and professional looking, the customer service sucks. I hope you have better luck with...

I’d leave zero stars if I could. I asked how they set the amps and no one could tell me. It wasn’t tell I picked up the car they then tell me they set everything by ear. My 4 channel amp is still hitting protection at max volume something I wanted fixed they changed the cross over setting but they clearly took no note to what my speakers even where. They set the fronts at 100hz and the rears at 50hz. I told them exactly what speakers I had installed which where alpine type r 6.5s and 6x9s the response frequency of the 6.5s are 63hz-40k the rears are rated at 60hz-40k. Setting them how they did left my rear speakers hitting frequency’s below what they are rated for potentially damaging them and setting my fronts that high left usable mid bass on the table. I was charged a hour labor and called them 15 minutes after I dropped it off and was told it was done. This place is uneducated and don’t have proper equipment to set the amps and will likely tune your system to a state of possible failure. Use them at your own risk. Consider...

This would be a negative 5 star review if google would let me.. I went to auto radio because I upgraded to two subs instead of one. All I needed was another Amp and some advice but they would not sell me the Amp unless they put it in. I'm not a professional and had it set up myself and they nit picked how I did it but I know what I'm doing I've been doing it for years. I had lights that go with the music and they completely rewired it to where I use a switch to turn it on and it does not go with the music and they moved the lights to where I can't even see them WITHOUT asking me???? They told me I would pay 100$ and They charged me over 300$....... I would not recommend these people. I also had to reposition the sub box under the seats because they were hitting the floor and making an awful noise.. your money is better somewhere else. I had to fix several things I did not ask them to do. If you're not familiar with installing sound systems you might think they do great work but I regret ever thinking...