Blu Fitness — Local services in Houston

I’m here to tell you to ignore the illusion that their website gives. Their website might claim to have classes you can sign up for but it’s false. They’re purposely misleading people and using the pandemic to make money. This past Saturday I purchased a one month Blu Fitness unlimited Class, because I was sold on the Sunday yoga session I thought was available the next day. After payment I tried calling the number provided to sign up for morning yoga, I learned that the number was no longer active. The website couldn’t help me so I decided to drive to their location and that’s when I realized that they’re not even open. This information was not stated in the promotion or on their website.

I filled out a “Contact Us” form on their website and threatened to call my bank which I’m guessing was the reason the owner messaged me later that day to tell me they’ll re-open in 10 days. He made it sound okay to sell a product that cannot be used without informing the buyer during or before the transaction. SELFISH!!

I decided to write this review because I urged him to make it known that his gym was currently closed while he continues to promote and sell his classes but I see that he hasn’t. As you can see in the picture provided their website claimed to have classes you can sign up for this past weekend and today. I guess It’s too much to expect businesses to be honest during a time like this....

Ended up having to dispute transactions for membership fees with my credit card company due to lack of communication from the owner (Curtis). I attempted to communicate professionally that I no longer wanted to continue personal training due to my own personal reasons to which Curtis agreed to. I continued to be charged for the fees and I attempted to contact Curtis several times to cancel my membership to which he again agreed to, this time in writing and remove me from the schedule. No response. Extremely unprofessional that I even had to take it to that level after spending as much money as I did at this place.

Additionally, the owner was also my personal trainer and provided great workouts but was late several times (5:30am start time) and even overslept or didn’t show multiple times in just the few months I was working out here. The last time he didn’t show he didn’t reach out to me until the next day to say he had food poisoning. I’m all good if you’re sick and need to reschedule but if you’re running a business, you have to...

I found this gym through Groupon during my stay in Houston. This gym has the potential to be better than its current state. I have truly enjoyed working out with Danielle and Tika. Both are awesome and create the BEST workouts!! As for the gym itself, there is ample equipment and plenty of room to move around. Also, there are clean towels and sometimes bottled water available. However, with the class times available, it may not work for everyone. The only class available in the morning is at 6:15 am?! Chile. So, for the price you pay, there should be more class times available. I would give this place a solid 1.5 stars, just based on my...