Chair King Backyard Store — Local services in Houston

I went to Chair King selected and priced furniture in January. I returned in Febuary despite the negative reviews I read on line because they had the product I wanted. We negotiated the terms and the price then charged my credit card. The purchase price charged was more than I agreed to . I asked them to correct the mistake but was told free delivery and tax free offer required them to charge the extra 100 dollars. I had them cancel the charge and left. My call later to the company sales manager ended with the manger assuring me he would get back to me with an answer to my complaint regarding misleading pricing and incentives. 5 days later I am still waiting. I guess they did me a favor. I would avoid this company, their understanding of customer service is double talk, bait and switch,...

My honey and I came in almost at closing time. We were greeted with nothing but helpful smiling faces. We are very pleased with our experience at Chair King. We had been shopping around at a few different furniture stores in search of a patio set and both my honey and I stated that we should have just started at Chair King. Lew and Kevin were sooo helpful and went the extra mile to make sure we got everything we wanted. I am very pleased and anxiously awaiting our patio set to come in. We are pending the actual furniture so I will update with pictures once we receive our set. Great selection: clean store and amazing customer service ... Big thanks to Lew and Kevin for staying late, past closing, to ensure we got what...

Chair King employees are beyond professional, it was our first visit looking for patio furniture. they treated us like we were long time customers. The ease with ordering our selections was fast, efficient & very comfortable. No pushy sales upgrades. If you've never been to a Chair King store, I recommend you check them out. They have some great prices, beautiful furniture, & super nice sales people. I'm sure we're going to enjoy ours for years to come. Thanks to all the Chair King employees I had the privilege meeting this past Memorial Day weekend -Joe, John & Laura and to Stephen & Ted at our local Katy Chair King it was a pleasure having your help us with out order...