This is actually my first google review ever but I found it necessary. This was by far the most unpleasant and painful nail salon visit i've had in my 27 years. It started off very friendly and welcoming but quickly took a turn for the worst. I showed them a pic of the ombre dip set I wanted and was quoted a price and once I sat down the horror began. It appears to be a nice/clean shop. I normally have my nails done in pearland near my home but I opted into having them done near work because its so close to the holidays and Im sure by the time i made it to pearland the salon would be packed.
I was cut and poked so many times I lost count. I have a total of four nails that bled out. My cuticles are in pain. He told me to relax and I was too tense. I held my hand as I do at the 100 + visits I've had in the past at other salons. This was a first for me. The older man who worked on my nails seemed to be very frustrated throughout the whole process, apparently I was not holding my arms/hands to his liking so he continued to stack containers underneath my arms and once he stacked a third I was done. I immediately paid for the incomplete service a left.
The experience was so terrible. I walked away with my nails unfinished and I paid for my service. It looked liked they wouldve been gorgeous upon completion but it just wasnt worth the pain and attitude I was receiving. I cried in the car on my way back to work because I was completely overwhelmed. I get my nails done faithfully every two weeks and this was by far the most uncomfortable, painfull, and horrid experience I've ever had with nails.
Clean place with reasonable prices ( $55 for coffin shaped medium length pink/white ombre dip powder nails). Horrible Horrible...
Ā Ā Ā Read moreThis nail shop used to be a great establishment, but has gone down substantially within last few months specifically in organization & management. Iām not sure where the ball is being dropped but Iāve seen the change & tired of it especially if Iām paying for a service. Iāve called, as instructed, to make appointments & either the nail tech I set an appointment was not told therefore unavailable or just not there. Specifically today I set an appointment, when I arrived was told my tech was not there. I asked if anyone was available & directed to sit down they could still help. Another customer with no appointment walks in & was then serviced before me as my hands are soaking. I was not the only missed appointment as the same situation happened to another customer while I was there. Walk ins should be taken in the order they arrive & if anything taken after someone who had an appointment. Joe has been the only tech who has done my nails & they do not crack, chip, or break within days. Between the lack of communication in the salon with employees & the various levels of techs not knowing how to complete the sample nails given out to pick from. I will now be a customer at another salon as...
Ā Ā Ā Read moreI really want to give them 5 stars bc my nails look amazing (now) and the young woman who did them was fast, sweet, and did EXACTLY what I asked for, however she just did the refill and shape. The price was extremely reasonable, some of the best in the area. The reason for the 1 star is bc some old dude put the shellac on my nails and while at first he was friendly enough, he did a sloppy job and didn't want to use any tools to clean it up because it was the end of the day. There was shellac on almost all my cuticles and when I asked if he could clean them up he told me I shouldn't have moved so much while he was doing them, dug his nail into my cuticles trying to scrape off the excess, and then used a cuticle trimmer and took my painted skin off, to the point that it really hurt and I snatched my hands from him and tried to leave. He then poured cuticle oil all over my finger tips while I stood there trying to leave. I was so upset after I left that I cried and my cuticles were sore for three days. They should get rid of that guy, he's bad...
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