Best Planet Fitness ever! All new equipment, hot showers, and fantastic spa. The staff is encouraging, helpful, and hard-working as they keep everything clean and fresh. I look forward to starting my day with Meosha, Makeeba, and the friendly staff at this location. I really appreciate the value for the price. It's also a big bonus to be able to keep up my fitness and wellness routines at other locations as I travel throughout the country. Thank you, Planet Fitness!
I see a lot of negative reviews about people being frustrated by the club taking more time than expected to open. Personally, I did not have a bad experience. I signed up in February before the club had opened to lock in a good rate. When this location's opening was delayed, I got an email saying that I could access any PF club at no charge. I was not charged until this location opened in June and I started going. Totally...
Read moreFirst time here. Grand opening. Beautiful clean facility. The associates and managers were kind and helpful and walked the floor. The bathrooms were ABSOLUTELY clean and smelled clean. To the young lady who replaced my Celsius after it mistaken got thrown away as I was in the locker room. YOU ROCK!
This one and the telephone rd PF are the BEST ONES IN HOUSTON since moving here out of state. ☝🏾☝🏾☝🏾💜💜💜💜💛💛💛💛🔥🔥🔥🔥🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🔥
Even though westheimer is close to me.. where I live... they have a dirty facility and bathrooms. Ive brought multiple complaints. To the staff and directly to the manager.... They allow homeless to live out of lockers. And they dont clean the bathrooms. The manager doesnt know how to manage there.
I will glady drive 35 mins to workout in a well kept facility....
Read moreMy favorite planet fitness location. Spacious and great equipment. However, I had an issue with my billing last week and I stopped by the front desk to rectify it before moving away, and to avoid any further issues because I know how tedious planet fitness can become. The staff that morning informed me I was good, but then I was hit with multiple late fees and the exact issues I was being proactive to avoid. It was too far to travel to At the time so I called to speak to the manager on duty and left a message, but she never called back. I just would have appreciated more consideration and better customer service, especially since I was proactive about it but still...
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