We made a purchase of bedroom furniture from this store. After waiting for two months to get it, when it showed up, it was not the quality we expected. We ended up not accepting it. This is not Amish, handcrafted old world furniture that you would expect, and not the "exceptional" furniture that the store mentions over and over in it's advertising. It certainly was not the quality of finished furniture displayed in the store.
The solid maple tops on the nightstands had wood grain that was poorly matched. Having worked in a cabinet shop with craftsman when I was much younger, I can speak with some authority on the subject. When a cabinet maker fabricates a piece of wood to be used as a desktop, tabletop, or nightstand top, they take pieces of wood and lay them out flat and glue them together edge to edge to make the flat top. Care must be taken in this procese to match the grains and wood so that when the piece is stained and finished, the grains and the wood matches. The nightstand tops (both of them!) had very dark pieces of wood next to very light pieces of wood, leaving light and dark streaks across the tops of the nightstand. It looked very bad. I was shocked when I saw what the tops looked like upon delivery. Really disgusted after waiting so long for them, and seeing the poor quality. As soon as I saw them, it was obvious no care was taken when selecting this material. When you're mass producing furniture, you can't reject everything because it doesn't match.
In one way, I feel sorry for this small business owner to have to take these pieces of furniture back with the nightstand tops looking like this if the manufacturer will not accept them back because no one will look at these nightstand tops and think they're very good or want to purchase them unless they're heavily discounted. It was very obvious the manufacturer took no care in selecting this material and making sure that the grains and wood texture matches. That care was so very obviously taken in every piece of furniture on display in the store. I find this store owner at fault for expecting me to take this furniture when delivered. They should have returned it back to the manufacturer when they got it at the store and told me I would have to wait a little longer. Rather that, as bad as that would be, then to expect me to accept it.
In one place on the furniture we found a nail from a nail gun that had been shot carelessly, missing the wood it was supposed to hit and penetrating the other side of the piece of wood. It wasn't in a visible place but I was surprised to see nail guns used at all. This is not furniture handcrafted piece by piece, and in hindsight ,I was naive to expect it to be. How could the Amish keep up with manufacturing pieces for stores all over the United States where every big town has an Amish furniture store if they were not using the same mass production techniques all mass production furniture makers use. I don't fault them for that. I should have known better.
When I spoke to the owner, they told me the particular company that makes this furniture is one of their better suppliers. That company has quality control problems if this is the best they can do. One thing I will say for the Amish Craftsman furniture store. When I complained to them after the furniture had been left at my home, they came back, picked it up and refunded my money. That is old world...
Read moreSecond Review (scroll down for the first one): A Return Visit to The Amish Craftsman – Another Exceptional Experience with Eddie
After an incredible initial experience at The Amish Craftsman, returning for new barstools was an easy decision. Eddie was once again on hand, guiding the selection process with exceptional expertise and genuine dedication. Expectations were high after previous visits, yet Eddie managed to surpass them once more.
Eddie didn’t just assist with selecting barstools; he carefully ensured that the wood matched seamlessly with other furniture from The Amish Craftsman. His keen eye for detail and commitment to finding the perfect fit – down to the ideal fabric for the seat cushions – speaks to the unmatched quality and care this store consistently provides.
Working with Eddie feels more like a collaboration with someone who truly values craftsmanship. The barstools selected are not only beautiful but also perfectly tailored to the home.
For anyone seeking furniture that combines style and durability with a truly personal and professional shopping experience, The Amish Craftsman is simply unmatched. Eddie, thank you for making the process enjoyable and ensuring every piece aligns with the vision.
First Review: A Testament to Exceptional Craftsmanship and Unmatched Customer Service at The Amish Craftsman
From the moment my we stepped into The Amish Craftsman, it was clear we were in for a unique furniture shopping experience. Our journey began with a warm welcome from Eddie, a knowledgeable and passionate advocate for the art of Amish furniture-making. Eddie was extraordinary, taking his time to walk us through the intricacies and unique characteristics that make Amish furniture stand out – not just as pieces of furniture, but as pieces of art built to last many lifetimes. The craftsmanship is, in a word, exceptional.
Initially, we explored a range of pieces with Eddie’s guidance, absorbing his insights before deciding to ponder our options further at home. Upon our return, although Eddie was unavailable, we had the pleasure of meeting Dayna. She seamlessly took the baton from Eddie, expertly guiding us through the selection process.
Our third visit solidified our decision. Both Eddie and Dayna dedicated a significant amount of time to help us customize our choices – from selecting the perfect fabric to the ideal wood finish. Eddie’s expertise was particularly noteworthy. His recommendations, delivered with genuine care for our satisfaction, made what could have been an overwhelming process feel exciting and personal.
The quality of the furniture at The Amish Craftsman is beyond compare. Initially, we thought to diversify our purchases across different stores. However, the unparalleled assistance from Eddie and Dayna, coupled with the superior quality of the furniture, convinced us to make all our acquisitions from The Amish Craftsman. We have since decided that this won’t be our last visit – there are several more pieces we intend to add to our collection from this remarkable store.
In conclusion, if you’re in the market for furniture that combines beauty and durability with a shopping experience that feels both personal and professional, look no further than The Amish Craftsman. Thanks to...
Read moreWe recently visited the Amish Craftsman Furniture Store at 5555 Washington Avenue, Houston, Texas. After trying to find a bedroom set all over Houston and outlaying areas we were about at our wit’s end.
From the moment we entered the store, we were practically breathless seeing all the quality solid wood furniture. Each piece was obviously made with a true love for wood and with pride in their work.
Ruma, our Design Consultant, introduced herself and welcomed us with genuine warmth. She asked us a couple of questions regarding what we had in mind and then proceeded to show us around. Ruma really connected with us and was attuned to our wishes. She knew when we needed time on our own without us having to ask, and when we had a question she would suddenly appear at our side ready to help. It was almost magical.
Once we knew what bedroom set we wanted, Ruma showed us all our options for kind of wood, colors, hardware, etc. We told her our issues about the dimensions of certain pieces and she explained to us how the craftsmen could modify practically anything and provide a beautiful custom set!
We never felt pressured or rushed to make a decision. That, in itself, was such a welcome aspect of our experience.
Ruma introduced us to Eddie, the store manager. What a nice guy! We were truly blessed by this entire experience. We highly recommend The Amish Craftsman. When you visit them please tell Ruma and Eddie “Hello” for us.
~Tom and...
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