Cheaters Creamery — Restaurant in Houston

Steve and I stopped by Cheaters Creamery, and we ended up having one of the best customer service experiences we’ve had anywhere all thanks to Raihan.From the moment we walked in, Raihan went above and beyond. He offered us multiple samples and explained every single flavor with so much detail and passion. He told us about the inspirations behind the ice creams, the ingredients, the background of Cheaters Creamery, and even shared the story of the artist who painted the mirror on the wall. It felt like a mini tour, not just an ice cream stop. What stood out most was his patience. Raihan never rushed us, not for a second. He made Steve and me feel completely welcomed, like he genuinely wanted us to have the best experience possible. He took his time with everything, answered every question, and made choosing a flavor feel like a luxury. Cheaters Creamery already has amazing flavors and a cool, artistic vibe but Raihan is the kind of person who elevates a business. His kindness, professionalism, and genuine enthusiasm will take him far in life and any future he chooses. People like him create loyal customers, and Steve and I left truly appreciating how rare that kind of service is. Thank you, Raihan. You made our night. People complain too much. Give it a try. Sincerely all the ice cream was delicious. No complaints. Deserving of 5 stars all the way, kudos for staying open...

Not worth the money at all. I knew that the servings would be small, but the quality did not make up for it at all. On top of that, I couldn't see the menu due to its size and placement. The special flavors I wanted to try were either not there or were scratched out. I could only see their monthly flavor menu clearly, so I picked from that. I got the cookies and cream milkshake, and this was probably one of the saddest milkshakes I've had. Not only was it the smallest I've bought, but it didn't have anything on it. No whipped cream, chocolate sauce, or cherry. If I needed to ask for that, it was not stated anywhere on the menu and the server didn't ask if I wanted anything on top. It didn't taste like much either. My brother tried their hard ice cream, but he stated that it only tasted slightly better than Blue Bell. I wouldn't reccomend this place, especially with milkshakes as I've honestly had better at Jack in the Box than here. If you want ice cream, there are many more and better places around this area that taste better at this...

I don’t know if they changed owners or what but their most popular flavor is unavailable and they no longer sell it. So I asked for their substitute “cookies n cream”. I even asked for a sample and it clearly had cookie chunks. I asked for 2 cookies and cream scoops and 1 strawberry milk. Come to find out their cookies n cream had ZERO COOKIES! I was very surprised when I began eating my scoops. It was so different from the sample (however same color) I thought maybe it was the wrong flavor. But no deep in the ice cream there was only ONE BIG PIECE of cookie… just ONE PIECE! I was very disappointed. And I would have asked for a refund but at that point I was so disappointed I just didn’t even want to go with asking them for a refund. This is definitely not same management or owner. Only reason I give 2 stars is because the strawberry milk was ok .. I am definitely never going back. Oh and the whipping...