True Perfection Salon — Local services in Houston

Initially, I felt comfortable at this salon to handle a big change for me--a short haircut and color. I shouldn't have. I did a consult and brought pictures only to leave with nothing I asked for. The hardest part of the experience is, I asked during the consultation as well as throughout the process how much was the service going to cost only to be told over and over "not sure I need to see how your hair is going to respond" or "I don't know because "I don't know what all I'm going to have to do". She did a strand test during the paid consult. How in the hell do you not know what my hair is going to do?!? I should have left but I wanted to trust Kay. In the end, Kay cut my hair entirely too short at the top and gave me a color I hated. She was all over the place doing my hair and in the end, I asked again, how much is this going to cost me. She grabbed a piece of tissue and started writing fast and said that she charged me 165 for a cut and 225 for a color?!?! I have never paid that much for a hair service. And it was sad that I didnt get what i wanted. Why present pictures? Why do a consultation? I didn't like the haircut at all, the color work was great-just not the color i wanted. I'm disappointed with my treatment there, I felt like I was fleeced the moment I entered. I was so excited to get a new style, only to be taken advantage of. When she showed me the final, i laughed at how ridiculous i looked, nothing like i asked for. Kay said that she doesnt style your hair for the same day, She styles you for the next day, what is that?!?! I paid and walked out. I will never go back and urge anyone who goes here for the first time-pick somewhere else. Thank God my hair will eventually grow back, but for now, I'm sadly having to wearing a hat. The 1st pic is what I showed Kay how I wanted my hair, the second picture is what I got. The third picture was the length that i started with. ...

My sister And I Flew in from NYC because she wanted Damian to do her hair. It was long anticipated since she had to wait over a month to get an appointment. Her appointment time was for 11:30. We got there a little earlier in hopes they would take her early. It was a good experience signing in because 2 mins after we got there, the tech took her to the back and washed her hair. But, little did we know that was the beginning of our issues. After the wash, she sat with the conditioner in her hair for another hour and half. When it was time for her to get her hair done, it wasn’t Damian doing it. We found out after that Damian (who did talk with us about an hour before) left... without saying anything to her!! Yes, I must be honest, he did say he wasn’t feeling well and my sis said she saw in his face that he didn’t look well! However, what ever happened to common courtesy? If he wasn’t feeling well and needed to leave, knowing you had a client (especially one that flew into your town just for YOU), the least you could have done was come to the client, apologize and say you were leaving but someone else whom you trust will tend to her!!! No, instead he left and said nothing. But God is good, Kel took care of her even though it was his day off. We didn’t leave until after 5pm! As per other folks in the salon, this is nothing new from Damian. So if this is his level of unprofessionalism, then he needs to step it up. I’m a firm believer in supporting black businesses, but ... MY people, talent isn’t the only thing to build your business!! Customer service is an important part of your business as well!! Take pride in...

Honest Review: Only rating a 4 because of the wait time. This place does beautiful quality work, however, please make sure you have 3-4 hours to spare (Depending on your stylist, obviously my stylist is in demand) because that's how long you'll be in there. At my old salon, I was usually in and out within 2-2.5 hours, but again the quality of work did not compare. This is a trendy place. They can style your hair ANY WAY your like.

What I've learned: Beware of scheduling appointments near holidays. I was there for SIX HOURS when my appointment was around Christmas. That almost made me find another salon, but then I thought about it. ?????? Why do that, when my stylist is the . I just make sure I have time to be there, so if I have something planned for 12 and my appointment is at 8, I know I'll be late. If it's at 12:30 or 1, I'm good. If you do have something planned, it's best to let your stylist known ahead of time. That way you will not be angry.

BOTTOM LINE: I continue to come because I haven't found anyone that does work even close to the stylist here. Plus my stylist Brandy, has blessed, magical hands!!! For the first time, I able to get my hair styled and not even adjust it, once I get home.

Pros: Friendly stylist, beautiful salon, not loud and ghetto, priced accordingly, accepts credit card, booked appointments through style seat

Cons: Be prepared to wait!!!! You will NOT be getting in and out. I repeat, you will NOT be getting in and out.

I will definitely recommended others to come. As a matter of fact...I Have. I just make sure to inform them that they most likely will not...