Meijer — Local services in Howland Township

I'll give a three stars because of the fruit vegetable selection in the name brand shoes and the comfortability of the clothing.

I have frequented the Meijer grocery store in Niles several times, and while I must commend the store's aesthetics and well-organized departments, I have some reservations about the overall experience. The store is indeed eye-catching with its new and spacious layout, offering a wide range of name-brand products including clothes and shoes. However, my interactions with the staff have been consistently disappointing.

The employees at this store come across as unfriendly and inhospitable. From the greeter at the door to the baggers, the lack of basic courtesy and friendliness is evident. Their demeanor makes me feel unwelcome and out of place every time I shop here. It's disheartening that in such a modern and well-kept store, the staff fails to offer a warm and welcoming atmosphere.

Comparatively, I have found the staff at places like Walmart to be more approachable and friendly, which enhances my overall shopping experience. Even though I appreciate the variety of products Meijer offers, the negative energy from the employees dampens my enjoyment and leaves me feeling drained. Despite enjoying their fruit and veggie selection, the lack of positive interactions with the staff makes it hard to justify making this store a primary shopping destination.

In conclusion, while Meijer in Niles may appear appealing at first glance, the dry and unwelcoming atmosphere created by the staff overshadows its physical attributes. My repeated visits have consistently left me feeling unappreciated and undervalued as a customer. I can only hope that the management takes steps to improve their employees' attitudes to create a more inviting and customer-friendly environment for shoppers in the future.

This is my honest review in my opinion and my...

Update April 2024: Over the past few months, service has gone downhill pretty quickly.

My online ordering experiences have been the following: On one instance, half of my online order was not loaded into my car. All the refrigerated items were forgotten, and I had to make the 25 min drive back to the store to retrieve the forgotten items. The pickup people were extremely apologetic, and did what they could to right the situation. On my most recent order, there was a technical issue on Meijer's end regarding payment. Despite the app telling me my order was ready for pickup, when I got there, the manager told me I couldnt get my $350 worth of groceries. The card on file has never changed, and there was no issue with funds. She simply said "Sorry, there's nothing we can do" and went about her business. If it weren't for the pickup person suggesting using Google pay, I would have left empty handed. The pickup person was patient, kind, and understanding. The manager couldn't have cared less, and it's quite obvious that she was not willing to help beyond telling me "oh well". This last incident has left a lasting impression, and I don't know if I'll be frequenting this Meijer anymore after being treated like a burden.

Employees are friendly. Store is clean and well-organized. Prices are reasonable, and the store has a great rewards system for coupons and redeeming points to save money. Can't say enough positive things about Meijer. This location has become my go-to spot for...

I was in the area and had to check out the new store. Quite impressive!! I was surprised by a fairly wide selection of cordials in the bar supplies, if just slightly more expensive than Walmart (the bottle I was looking for was a dollar more at Meijer). That being said, there were lots more options. I was actually rather surprised with the space and selection in the store. The big open window areas do add a nice atmosphere with natural light, and I could find just about everything I expected and then some. Two things that really stood out to me were the product display and checkout. The shelves are lined with bright 24V LED strips which make a big difference when you're searching for a particular brand from a distance. It's a nice touch that other stores could really benefit from retrofitting on their shelves. And the NCR self-checkout machines are brand new, even slightly faster and more responsive than at Walmart. Pretty fast to weigh produce, and none of that "unknown item" rubbish. And don't even get me started with the nightmarish "place your.. ITEM!! ...in the bagging area" nonsense at Big Bird! It even scans your ID for age restricted purchases. Overall, I like the store atmosphere, it's very modern and fitted with top tier tech, and the selection is wide enough to check off the obscure items on my shopping list. Fresh watercress, uncommon GT's Kombucha flavors, and an astounding array of Mexican cheeses? Good show!! I'll be coming...