Anna from custom frames was training a new employee. As I got up to the register I had to wait 5 minutes for her to check my items. Finally the new employee told her there's someone waiting. Anna turned to me and said if I was using a credit card, I could do the self checkout and continued talking. If I wanted to use a self checkout I would of gone there. Anna finally moved aside so I could get check out by the new employee. Anna was shoving my items I to a tote I purchased. I told her I didn't want her to squish the items I purchased. Anna continued to keep shoving items into the tote even after I put the tote in my car. Finally I asked to to put the rest in a bag. She was so rude and thoughtless I question myself if I ever want to go back to...
Read moreI recently visited Michael's , and I must say, their frame department is truly exceptional! The variety of frames they offer is impressive, catering to every style and my budget. Whether you're looking for a classic wooden frame or something more modern and sleek, Michael's has it all. The quality of their frames is top-notch, ensuring that your cherished memories and artworks are beautifully showcased. Additionally, the staff in the frame department are knowledgeable and helpful, providing excellent customer service. I highly recommend Michael's for all your...
Read moreStore is always clean and tidy, but I’ve visited this store and left empty handed 3 times now in a row. The yarn is always gone, with the exception of synthetic blanket yarns. I can’t find certain sized crochet hooks ever and usually have to end up going elsewhere for these items.
I’m disappointed in general with the quality of items Michaels stocks now, particularly in the jewelry making and polymer clay cutter areas. The variety and...
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