Esther and Kaitlyn were so helpful! I had purchased my ring at another location and shortly after, one of the stones fell out. I had physically gone to at LEAST 3 locations and called 5 to see if they either had the ring in my size in stock or knew how I would be able to get it replaced. No one was able to give me any guidance on how to replace my ring. I went to this location on a whim and went in and explained the situation. Esther and Kaitlyn were very nice and explained that unfortunately they did not have it in stock BUT they could order a replacement for me and have it shipped to my house! They helped me with the process, took the old ring, and the new one showed up 3 days later just in time for a trip! While it is upsetting that I wasn’t told this from the start by any of the stores I went to or called, these two made up for it by being willing to help me. I will forever be grateful for these two ladies at...
Read moreI had an unusual experience when the store opened I was the 1st person in but this Muslim guy tries to take over and I thought the employee was going wait on him first but they didnt this was my first visit to Pandora and it was for my soon to be 15 year old. She's #1 in a group of 88 9th graders I brought 3 charms a passport because she's been everywhere and granddaughter and her initial I hope she loves it overall my experience was very very good and from now on it will be a charm for a good...
Read moreThe employees were super nice and helpful. They had more than bracelets and charms. They had necklaces, rings, and other items. They had different types of colors, sterling silver, etc. They had numerous charms, Disney and other famous brands and characters. Really something for just about every lifestyle...travel, bling, you name it. It was worth stopping in to check them out. The store was clean and well organized. The...
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