Lane Bryant — Local services in Indianapolis

VERY VERY over priced. I gave 3 stars because the young African American girl (she seemed fairly new) was so sweet and patient. She was generous with her time and talked to me regarding aspects of multiple of bras (I was looking for Christmas gifts for my daughters) The older woman working with her that day was impatient and borderline rude. This Castleton square store was stocked with A LOT of stuff to purchase for Christmas. But return policies at this Lane Bryant did nothing to rival online Christmas return policies offered by many other online companies. Some online companies (not Lane Bryant) offer a return by date of January 31. This would have been helpful since the prices...

At this particular location a few days around my birthday in January of this year I had the most wonderful experience with the employees and the store! I had a couple of issues using my birthday coupon and the store associate took her time to reboot her system and try several different ways to get my discount to work and finally apply it to my total. I originally came to just pick up an online order over an hour away. I was so pleased with the stores set up, the cleanliness , and organization of everything the friendliness of the employees was a mega bonus! I will definitely return , love my purchase and was so happy to buy the extra additional items that I found worked...

I need all new bras. Employees were more interested and on the phone--- in why they Didn't get shopping points on their profile than helping me find the right size bra. This was the conversation as I waited and looked. After I asked to be fitted, the lady left and rejoined the conversation with the other lady about the points. I had to ask if it would be better to order given my size. She said yes. I wish she had told me that after she measured me, but since they were so focused on why they didn't get their points, I was ignored. Very Agitated at this point. I left... My time wouldn't have been wasted looking a size I...