Nora Plaza Barber Shop — Local services in Indianapolis

I’ve gone to this barber shop for years so I have a pretty good idea about how these people operate. This past time I was completely disappointed with how I was treated. I got there after work and sat down to have my hair cut by one of the more knowledgable women stylists. One of them said they “had an appointment” so she couldn’t take me. It turns out it is one of the male stylist, who is COMPLETELY BALD. The other stylist referred me to the male stylist. He is an eighty year old man who is fast asleep. I say “No thanks, I’ve waited this long. I can wait a little longer.” At last after an entire hour, the second female stylist is finally ready to cut my hair, which she did hurriedly and completed my haircut in 15 minutes or less. This made me feel like she was taking as long as possible so I’d finally give up and leave without a hair cut. But I decided I’d have the last laugh, stayed and got it done. She got a $1 tip from me, because that’s all she earned. I’m honestly sad to write this as I have been a customer at this establishment for 7 years or more. I can safely say that I’ll not be returning. If any of the staff is reading this, get it together. It’s...

What a disappointment. I scheduled a simple haircut with Crystal. My request to her was to simply clean up my hair, as the edges were uneven. Toward the end of the process, I grew concerned, as she did not make an attempt to use a straight razor on the neck. She did asked if I wanted a neck shave. Wait a minute, that’s supposed to be a part of the cut. I asked if it was extra. She said no. Anyway; I got the neck shave, as she called it. Only when I arrived home did I notice the truly awful haircut. The haircut is unsatisfactory; the hair around the ears is long and lacks clean edges. The edges around the temple were stubbly not clean cut. I don’t believe Crystal is a barber but a hair stylist. Nora Plaza is no longer a barber shop. In an attempt to rectify my bad hair cut, I decided to give True Barbers in Carmel a try. I was amazed at their world class service. So long Nora Plaza...

One side of my neck was squared off and the other rounded. She used a straight razor to clean up my neck line, so there's no way she didn't notice the difference. Intentionally screwing up a haircut is ridiculous. Shame on you Trish. Definitely will not be back.

Editing to add reply to owner reply:

I don't want a refund. If it wasn't intentional, you should pay closer attention to what you're doing because it was very obvious. Literally the first person I interacted with after stopping by yesterday asked where I got my hair cut so they don't ever go there. Those words speak for themselves. I've already gone somewhere else and...