Big Lug Canteen — Restaurant in Indianapolis

UPDATE: The owner reached out after my last review, which I thought was pretty classy, so we gave the place another try. It was winter, so we avoided walking around the entire building complex to enter like we did previously trying to get an outdoor table.

We actually arrived a little after 4:00 on a weekday, which allowed us to peruse their happy hour offerings. We decided to try a variety of items to share, so we went with the Cheese Curds ($4), Fried Pickles ($4), Spicy Garlic Cauliflower ($4), two Fish Tacos ($4 each), a Nashville Chicken Slider ($5), and the Hand Cut Fries ($5.49) that we didn't receive last time. Most of these items were standard pub fare. Of the $4 items, the Cauliflower is the star. The fries were to my liking, although they were too unseasoned for my wife. The slider was bigger than I anticipated and tasted pretty good. While I didn't notice it, my wife said afterward that the fish taco had an odor and she struggled to eat but didn't want to say anything while I was eating.

So if you're wondering why I still only award 3 of 5 stars (beyond the taco's potential smell), I'll share. We were 1 of maybe 4 tables, yet the service was a tad sluggish and an item was failed to be delivered again. I ordered a beer that never came, so I just made sure they took it off the bill when I paid.

So overall, the food is mostly fine to good (although my wife might disagree). The challenge is that we're 2 for 2 on not receiving everything we order and service hasn't necessarily been prompt regardless of the crowd or time of day. Came here for the 1st time on a Wednesday date night to meet another couple hoping to dine outside on a pleasant weather evening. Reaching the front door, there was a sign that indicated for patio seating you had to turn and walk around to access it. Turns out, we had to walk north around the entire strip building back towards 86th street, past the side facing 86th street, and then back towards the backside of the building. We missed the host stand walking up as there was a larger-than-life connect 4 being played by some kids and other folks wandering around. After walking towards the outdoor bar, we were directed back towards the host stand where the host indicated it would be a wait for a table, but that we could dine on the upstairs patio if we wanted. After telling us how to get there, we arrived to find all of the tables on that patio full and just starting their dining experiences as well. We then walked indoors to the upstairs bar area where there were a number of tables available, but found our friends already at a table in the downstairs family dining area, so we headed down.

Our server seemed to be working hard, but she was definitely stretched thin. She appeared to be the bartender for the downstairs bar, but also was tending to the booths in the bar area AND the tables in the family dining area. Needless to say, the service wasn't overly attentive, but I don't blame our server for that.

My wife and I each ordered a drink. I chose the Pirate Cat Porter, which had a $5 pint special. It was fine, but it was a little more bitter and hoppy than I prefer, so I didn't order a 2nd one. My wife ordered an Ash & Elm Cider, which I thought was also on tap, but turned out to be a 12 oz can. For $8, that seemed a bit steep considering you could get a 4...

I recently had the pleasure of dining at Big Lug Canteen, and I must say that it exceeded all my expectations...again (it was my second visit)! From the moment I walked through the door, I was greeted with a warm and inviting atmosphere that set the stage for a remarkable dining experience.

Let's start with the food. The menu at Big Lug Canteen is a celebration of bold flavors and culinary creativity. Every plate I tried was a masterpiece in its own right. The attention to detail in the presentation and the quality of ingredients used is truly impressive. Big Lug Canteen has something delicious for everyone.

Aside from the incredible food, what truly sets Big Lug Canteen apart is their attentive and friendly staff. From the moment I sat down, I was greeted by a knowledgeable server who was more than happy to guide me through their extensive beer menu and offer recommendations based on my preferences. Their passion for both food and beer was evident, and they went above and beyond to ensure that my dining experience was exceptional. The staff's attention to detail and willingness to accommodate any requests made me feel valued as a customer.

Now, let's talk about the beer. Big Lug Canteen takes pride in their craft beer offerings, and rightly so. The selection is vast and varied, with options ranging from refreshing lagers to hoppy IPAs and rich stouts. Each beer is expertly brewed and bursting with flavor, showcasing the skill and craftsmanship of the brewery. Whether you're a beer connoisseur or simply someone looking to enjoy a cold brew with your meal, Big Lug Canteen has you covered.

The overall ambiance of the restaurant is cozy and inviting, with a vibrant and energetic atmosphere. The modern yet rustic decor creates a comfortable setting for friends and families to gather and enjoy great food and drinks.

In conclusion, Big Lug Canteen is a true gem in the dining scene. Their tremendous food, attentive staff, and fantastic beers combine to create an unforgettable experience. Whether you're looking for a casual dinner or a place to celebrate a special occasion, this restaurant has it all. I highly recommend paying a visit to Big Lug Canteen and indulging in their culinary delights. You won't be...

This took place on Sunday, May 15, around 1:30pm (estimated).

My girlfriend and I decided to try this place out after apartment hunting and a walk on the Monon. I heard some buzz about this place and was eager to check it out. I had my service dog, Quest, with us. As we walked in, one of the employees was saying we'd need to go around to the back on the patio. After not understanding why that would be, he explained that dogs aren't allowed in the restaurant.

I told him that this is a service dog and he's allowed anywhere I'm allowed, but he stood his ground, saying that is the directive the owner gave him. I asked to speak to the owner and the employee said he is in Chicago. I asked to speak to the manager and he said that he was the manager on duty. After a bit of back and forth, he said we'd be allowed into the restaurant and to sit wherever. To me, it felt like he was making an exception.

My girlfriend and I sat for a couple of minutes but decided to leave since we didn't feel welcome at this establishment. We then walked across the street to Target's cafe where no one really even questioned or even noticed my dog. I spent $3 there on a pastry rather than the $20 something I would've spent on a full meal and drinks.

I guess I can say the one star is for helping...