Sunny's Alterations — Local services in Indianapolis

I just want to preface this my saying, I usually don’t like doing this, especially because I know it’s a small business. But that said, the lady that runs this place is beyond rude for words. I’ve always been very respectful and polite to her, but she always seems to be in a bad mood, she is aggressive, talks to you very rudely, and it has even gotten to the point that the last time I walked in, she saw me, said something to one of the girls that work for her, and they started laughing, I could just tell it was some joke at my expense; and that was my last time there. I went online and found a different seamstress that I feel so compelled to tip just for her kindness. P.S. Her prices are absurd too, you can find cheaper options with shorter turnaround time, and need I add, better treatment as a...

ZERO STARS! I brought a curtain in to this lady on Tuesday April 2nd to have seven inches taken off and hemmed. I prepaid 16 dollars and she told me it would be ready on Friday, April 5th. I come in on Friday, April 5th, to pick up the curtain. She gives it to me and I leave. Later that evening, I go to hang the curtain... it's the same length it was when I had dropped it off. She didn't do anything to it. I gave her 16 dollars for NOTHING! I have other items that need altered and I was hoping if she did a good job I would bring them to her as well. Needless to say, I will go...

Absolutely awful experience. The customer service is shockingly rude — it’s like they’re offended you’re even there. If they mess up your alteration (which they will), don’t expect an apology or a fix. Instead, they’ll try to charge you again to correct their own screw-up. Total scam. I paid a ridiculous amount for alterations that were sloppy and completely missed the mark on what we agreed. My outfit still didn’t fit right, and they clearly couldn’t care less. Save your money and your sanity — go literally...