SEPHORA — Local services in Irving

I can confidently say that this was a fantastic shopping experience! From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to help. The store was beautifully organized, making it easy to navigate through the vast selection of beauty products.

I was particularly impressed by the variety of brands available, from high-end to indie labels, and the testers allowed me to try different products before making a decision. The staff was incredibly helpful in providing recommendations tailored to my skin type and preferences, which made a significant difference in my shopping experience.

The atmosphere was vibrant and inviting, and I loved being able to explore the latest makeup trends and skincare innovations. I also appreciated the sampling opportunities, which allowed me to discover new favorites without any pressure.

My experience at Sephora was exceptional, and I left with some amazing products that I can't wait to use. I highly recommend this store to anyone looking for quality beauty products and outstanding customer service. I’ll definitely be...

I have shopped at this Sephora a few times and most recently asked an associate for a setting powder with no flashback. I repeatedly mentioned this requirement for the setting powder and the associate guided me to the front where a One Size setting powder is. I asked if it had Talc and said that I can’t use it if it causes flashback in photos. She said that it didn’t have Talc and wouldn’t cause flashback. After the pageant I had I got the photos back from stage performance and other shoots (a $350 cost) and every single photo was RUINED because of the amount of flashback caused by this setting powder. Upon searching the Sephora site, TALC IS THE FIRST INGREDIENT LISTED. The associate either maliciously misled me to cause me problems for the performance I had or was horribly uneducated about the product. Either way, the product wasn’t cheap and ended up ruining $350 of stage photos. So basically $400 was wasted!!!!! Unacceptable customer service. I will not be...

Worst sephora store experience ever. Please go to another store if you want the true sephora experience. I was in the store for 30 minutes before anyone said one word to me. I never use concealer so I wanted help in figuring out color. Then I felt rushed into buying quickly since it was closing time. And the rudeness of the guy that was working there to ask me are you okay as I was walking out with over $120 of product. Bro, you didn't ask once in 30 minutes if I needed assistance even though we made eye contact multiple times and now you want to know if I'm okay. I think the staff at this store need to get some training on customer service.

Every other sephora store I have been to I am greeted when I walk in. I have multiple people ask me if i need anything as I browse the aisles. I feel welcomed and cared for. That was not the feeling here at all. Go spend your hard earned money at a different sephora because they'll actually care about...