The Spa at Four Seasons Resort Jackson Hole — Local services in Jackson

Had a cold earlier in the week (all symptoms gone now) and as such wanted to be courteous and let them know during my pre-treatment questionnaire. The questionnaire groups “cold, flu, or fever” into one and because of this, in order to tell them I had a stuffed up nose earlier in the week (yes, that’s all I had) I had to click that option. Fast forward two hours to the start time of my couples massage (it was actually 5 minutes after it was supposed to start) and the therapist comes out to get me holding a mask and asks if I would be comfortable wearing it. Seeing this as a reasonable request I reply “absolutely, no problem”. She then goes back to discuss further with my partners therapist. 5 more minutes later I’m greeted by the spa manager who informs me that they are refusing service. I explain that we were just trying to be extra cautious and that we are asymptomatic, and furthermore, that a member of my family who has actively been sick was able to receive treatment just fine earlier in the day, at which point she tells me it doesn’t matter. I waited 2 hours after my questionnaire to be told (after the time when my massage was supposed to start) that they are cancelling, again, after I agreed to mask up for the entirety of it. Entire day upended and no opportunity for reschedule. Incredibly poor service, communication, and initial resolution. Luckily hotel managers were super understanding and helpful in creating an...

This was a top 5 facial experience. Yes the price is up there but it they seriously deliver. The spa amenities are great. There are showers, private bathroom stalls, private dressing rooms and a sauna. They also have small pools/spas as shown on the pictures. I had a mountain facial with Violet and added a foot treatment. The mountain facial is luxurious and smells amazing. It felt pretty gentle on my skin. The facial did include extractions. Violet was great and followed all my cues for a quiet experience. She was polite and lovely. The foot treatment is a must for anyone experiencing swelling from the altitude or tired feet from skiing/snowboarding. It was akin to a paraffin treatment with a massage but less sticky and very well priced at $30. Last thing about the facial which I really enjoyed was the table. It was ajustable so you could as upright or as flat as you need for your comfort. After the treatments you have full use of the spa which makes for a nice wind down buffer before you head back out to the mountain. As far as COVID and safety restrictions: there was the usual paperwork, mask regulations and temperature checks....

I recently enjoyed a day at the Four Season's Spa in Jackson and I highly recommend it for travelers, vacationers if you're in the area. Natasha was super sweet, friendly and attentive. The atmosphere was relaxing and I felt pampered and rejuvenated. A great way to rest and relax between other fun vacation activities and excursions. Appointment booking process was quickly and easily done on...