Southcable Café — Restaurant in Jackson

Beware the secretive 18% service charge for at the counter take out purchases. No advance disclosure is provided to the customer. The credit card charge screen then provides an “add the tip” option as if no tip is already included. You only notice it if you scrutinize the paper bill that’s handed to you only on request and after you pay.

I asked about the high bill. Clerk1: It’s the autocrat. Me: What? Clerk 1: Autocrat. Clerk 2: Autocrat. Me: Huh? Is that English?

Turns out it is auto-grat, or auto-gratuity.

Unethical business practice in my opinion. Imagine adding an undisclosed 18% charge for no table service. Even though I liked the pizza slice, I’m...

Giving them 2 stars atleast because my coffee is always great, but customer service is terrible. Got chicken and waffles this morning and my chicken was slimmy and pink in the middle and my syrup was spicy....? I’ve had it several times and it wasn’t. I called and voiced my complaint and the boy did apologized but didn’t ask if I wanted it fixed nor did he ask if I atleast wanted my money back? $10 for a meal that went directly in the trash. For being on the same property as JHMR you’d think theyd want to fix issues that customers have, but clearly they missed...

I live in a tourist town, so I expect the “great location, poor quality” experience from places like Teton Village. However, this place is great. Friendly staff who were very helpful and gave my boy a birthday cookie for free (they are huge). The Works breakfast sandwich was also huge, enough to share with my boys as well. As well, the morning summer weather was perfect for...