Ulta Beauty — Local services in Jackson

I have to take the time to express my joy and exceeding happiness and complete satisfaction with my experience getting my haircut at the Ulta in Jackson, MI. I grew up in California and moved to Michigan 10 years ago. I had my haircut by the same person for years in California since I was little- familiar and comfortable. I moved to Michigan at 20 years old and had gotten my haircut for the past 10 years and always had to correct the stylist and walk away settling with a sub-par cut. Tonight was the first time in over 10 years that I walked away the happiest I've ever been with my haircut. No correction, soft and relaxing experience yet efficient! I finally found my go-to salon! I only wish I sound Sidney sooner! She was amazing!!!...

Usually really love Ulta but last night seemed like a miss to me. I went in with the intention of finding The Ordinary skin care line for mature/aging skin and the woman my age who should have helped me walked away and left the younger girl who only told me to buy a good spf sunscreen to use with retinol. I got what I thought I needed and checked out only to be hit with the worst smoke smell ever by the cashier. I literally gagged and had to fight the urge to puke. Could we make employees aware that smelling good is part of the draw of Ulta. Just disappointed overall and hope for a better experience next time. Edited to add 8.31.24 once again, same cashier, same smell. I am...

Quite possibly some of THE RUDEST, nastiest group of employees I have ever encountered (in particular the green haired manager and the multi colored hair cashier who are both snotty and entirely too full of themselves--rude and absolutely NO customer service skills). I was in the store and attempting to shop when out of nowhere and for NO REASON THREE employees took it upon themselves to follow me around the entire store for a good 45 minutes while I browsed. I literally had an entourage! I had several items I fully intended on purchasing since I am a makeup artist, however--once again I will just take my...