Henry's Appliance Repair — Local services in Jerome

I wish there was a rating below one star, on October 9th Henrys came to my house for the first time, after four house calls over a span of two months and the eventual pick up of my washer it was returned on December 12th. On December 13th i had the pleasure of using my washer for the first time in months, this should have been a glorious time but to my surprise my washer was returned with the exact same problem i contacted Henrys about in the first place. This is by far the worst customer service experience I have ever had, I would have to call multiple times and was hit with "we will have to look up your file, we will call you right back" to never be called back, i would have to call them the next day and when confronted with this information they just brushed it off. I would suggest instead of calling this sham of an operation, who's terrible service could only be explained as a money laundering operation for illegal activities, that you instead go to your nearest hardware store and buy the biggest hammer you can find and just go to town on your appliance. This will produce the same results as spending your time and money on this...

If I could give zero stars I would. I was supposed to have a new door for our new refrigerator almost a year ago. I called and called and they just said they would look into it and never called me back. Six months goes by and they call like nothing happened and say they have my door and scheduled two appointments to come fix it. Didn't show for the first one and cancelled for the second. Unfortunately I'm stuck with them since that's who Lowe's uses for warranty repair but I'm filing a complaint with Lowe's about it too. This is the first bad review I've ever left a company online. lve had some bad experiences but nothing like this. Do yourself a favor and go somewhere else for...

While I was driving by Jerome Illinois, my freaking microwave had inconveniently broked and was not even working. This was when I had decided to stop at the only option of microwave repair which is that of HENRYS APPLIANCE REPAIR. But wow, that was like the best decision ever probably. I literally got my microwave fixed in a matter of nanoseconds, I honestly don’t know how they did that it was a miraculous phenomenon that I cannot undoubtedly explain. Anyways they only charged like 2 buk. So chep. Henry was a blast to work with and he was a blast . I ended up fixing every applicant I owned at Henry’s. GREAT...