The Chinese rep kept arguing with me and asserted that his service and attitude has no problem when I felt the service is very limited and not up to standard. I will never come back until this guy is replaced. To below feedback - It is really not about 1) and 2), but the attitude. I have been using the similar service in Edison and I know everything about the policy like prescription drugs and separate products into two different boxes. I never challenge the policy, but his attitude. Whenever I ask a question, he keeps telling me he is right I am wrong. He has no problem at all and he is always right. If a customer service does not have an ear, how can he accept any reasonable feedback and improve his service? If you are a boss, would you like to keep a guy with this attitude? If you are like him, always feel your customer is wrong, how would you improve...
Read moreMini Gem in jersey city! I love this place, both owners are responsive and attentive,once i printed one label twice and put them on two different boxes ,they noticed it and contacted me right away to double check if the two boxes were belong to the same recipient.usually my international packages got delivered within 2-3 weeks. they also have options for fedex and service from other carriers. i hear they have pick up service too, haven't...
Read moreWe had very bad experience of their service. We posted our google review. Then they posted my personal information on the wechat group. I don’t want to say more about their service. You can felt their attitude if you read below images. Please step away of...
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