Jack's Service Garage — Local services in Jersey City

I started bringing my car here years ago once I moved to the heights. I would mainly go for oil changes. Never had any problems the first year or so. I even recommended my fiancé to start taking her car there. After a while they started to take it upon themselves to start repairing parts that I never asked them to repair. The first couple times I let it slide but then it would become a pattern. Then more weird things started happening. I went for an oil change and asked for them to also change my windshield wipers. Once my car was done it wasn’t hard to notice that they in fact did not change the windshield wipers although I was charged for it. One of the mechanics was very adamant that he changed the wipers. I then went to show him they were the same torn apart wipers. He apologized and then changed them in front of me. I thought that was really strange. HERE COMES THE WORST. One day I noticed a puddle of green coolant under my car and also very high temperature readings to the point my car would shut off due to overheating. I took my car to Jacks and they ended up keeping my car for a week because they could not figure out the issue. In the middle of the week they finally call me and tell me they resolved the issue and that the car was even taken on the highway for a test drive. I went and paid $700 and I kid you not I made it about 3 blocks and my car overheated and shut off. I bring my car back to them and they keep it another few days. They call me and start suggesting to me that I sell my car. Me being in a state of denial I start doing my research and suggest to them that maybe it is the water pump. They have strong doubts that it’s the water pump but are willing to replace it but tell me it’s going to cost around another $600-700. Me just wanting my car fixed, I agree to it like an idiot. But the water pump indeed was the issue. Fast forward to a year later I sell that car and get a new jeep. I take it to Jacks for an oil change and all is good for a week. One day as I’m heading to work my jeep shuts down in the middle of the road. Luckily I’m close to my job and I’m able to get the car back on and make it to my job parking lot. I call my friend for help and he checks my oil and guess what? There’s NO OIL whatsoever. I couldn’t believe it when my friend told me whoever changed my oil did not tighten the oil filter cap and that could’ve led to a overheated engine. That was my last straw with Jacks. I will never return here ever again. It sucks because some of them are actually nice people in there but they will screw your car up and cost you thousands. I only ended up getting a new jeep because they convinced me I should sell my Chevy when in fact it was them who were destroying my vehicle each time they...

I'd like to test people out to see if they're honest.. All I needed was a thermostat replacement on the 2011 Toyota Camry... It's a very simple 15 minute job I know how it goes And how much it cost (not complex or complicated at all) I understand people need to make a profit but one thing I cannot stand is being danced around that doesn't build trust and that makes me realize that the mechanic is up to no good.. I simply said how much it cost the mechanic refused to tell me and I said "come on man there's plenty of YouTube videos on this".. he said "I know there's YouTube videos on this but I don't know how long it will take" Which I know HE'S ABSOLUTELY LYING!... I will not trust them and I will not go there because my experience is, those type of mechanics are VERY dishonest ...I don't mind PAYING EXTRA FOR...

They do the job, and they do it right. I have used Jack's because I trust them to fix what needs to be fixed and not upsell me on some other fixes that I don't need. I cannot tell you how horrible it makes me feel to be sold unnecessary repairs. I am feeling crappy enough for having my car not work and not knowing how much it will take to fix and then some salesman turns a $200 repair into a $500 repair and sometimes an $800 repair. That is why I trust Jack. They never try to swindle me. That's what...