Row House Fitness Jersey City — Local services in Jersey City

Everything seems amazing until something goes wrong. The class, the workout, the people and the environment are all amazing. I genuinely enjoyed rowing here. The thing that hit me badly and is still affecting me is that this class is not for people getting into a gym for the first time. This is not a place where the trainer will give any attention to your posture or technique, even if they said they would and advertise it that way.

I was taught the posture and technique once, on the first day. A couple of weeks in I did complain that my arms pain more than my legs - which is not what they said should happen. But there was no effort made to correct anything on me. So that's the first thing where things started going wrong.

Secondly, there was a lot of push for "go as hard as you can, push more". Which makes sense in a gym, i agree. But with the wrong posture it can turn into a nightmare. Your only motivation is how good is the person next to you, because the class has a model of "keeping up" to your peers as everyone is aiming for a collective number for a goal. So with an athlete next to me, i kept pushing in the wrong posture and ended up with an injured rib. It's been a year and I am still struggling with it and I'm asked to avoid playing any sport.

Now, gym injuries happen, can't blame the gym. So I am writing this as a caution for people who are new to rowing. There are too many people in this class for the trainer to focus on you, or they don't want to. I don't know. They in fact crammed in 2 more machines when i was there, making it a bit too much crowded and hot. If you are already into working out, this is a great place. Else, naah.

Where i have a complain with the gym, which i have also read in other reviews here - they tried hard to make me pay for an additional month because apparently a gym needs a months' notice period? I was shocked because this was not communicated to me verbally or in writing when i joined. It is also not mentioned on their website under cancellation policies. So they are a bit shady when it comes to cancellation. What was mind boggling was they were not ready to consider the fact that i had a medical reason to leave, an injury which happened in their gym. Just showed complete lack of empathy. It took me 4 months to get rid of them when finally the person on the desk changed and had enough empathy to not drag an injured...

I was really looking forward to loving this class but it didn’t hit the spot. The concept rower is one of the best cardio machines out there and for a class to be offered in this way is a great idea. I should preface that I work out at high intensities, which I disclosed in the beginning. Maybe it was the trainer - she kept telling me to slow down, I had to stay in the splits, that it wasn’t about how intense you were going. For me, the work out is all about the energy and intensity you bring to class and your workout. I wanted to love it but it fell short in terms of the workout. Great facility, clean, and...

Great workout, great coaches, questionable customer service. I reached out to cancel my membership (with 31 days notice) and they got back to me the following day (30 days notice) to tell me I needed to give them 30 days notice. When I pointed out that it was 30 days away, they didnt respond, so now we are past the 30 day threshold. Then I tried calling... got voicemail. I have tried to cancel before, but they always convinced me to freeze my account instead. Like... I get that you don't want people to cancel, but you cannot penalize people when you are the ones not...