This two stars comes from today's visit only, I have been to this salon a couple of times and have always been happy with the work and services. Now today on the other hand, the lady who did my hair had a attitude, I asked if she can do my eyebrows or I have to ask someone else and she says " no I can't, I have to get my daughter I was suppose to get her at 6" now in a way I could understand cause I'm a mother too but this is your job and if you knew You had to be out by 6 or before she should've let someone else do my hair and take care of me. Next after she Blowdry my hair I looked in the mirror and didn't really like how it looked so I asked if she can just run the flat iron through my hair, the attitude was Written all over her face but I didn't care cause it's her job but what I did care about is when I went to pay she tried to charge me a extra $10 buck for using the flat iron on my hair, now my hair was already straight so I tell you no lie it had to take her like 5 mins on my hair with the flat iron and wanted me to pay $10 bucks I think not especially that I was never told before hand that it was going to be $10 bucks more. I told her I'm not paying that, when I asked you to use the flat iron you should've told me it was going to be $10 bucks more before and leave it up to me if I want to still do it or not. I left this salon very unhappy and mad that this woman Carmen treated me the way she did, sorry but I have to think hard about going to this salon agin. Hopefully this...
Read moreAvoid this place at all cost. I went for a simple blowout and I had the worst experience of my life. I start with the wash. A lady who washes hair doesn't know how to do it at all. She washed my hair with all her strength rubbing it so painfully I told her many times that it's too hard but I think she didn't or didn't want to understand me. She kept commenting in Spanish. She then started ripping my hair instead of combing. I took a hairbrush and started doing it myself. The blowout was even worst. The girl who did it was rude. She gave me an attitude and was so disinterested in what she was doing often going on the side and checking herself in the mirror. She also pulled my hair and burned my scalp. I told her that it was way too hot and she was just saying 'what do you expect it a blowout'. I have done so many in my life and never felt my head on fire. It's the second day and my scalp is still burning. Also my hair looks very damaged. I regret so much not just leaving half way through and doing it at home as I do a better job myself. The whole experience was terrible and in addition their attitude made me feel so unwelcome and...
Read moreAfter first wash my hair color totally changed and so did the texture. The difference from when I got it done to what my hair looks like now is crazy. The hair color costed so much and faded away after the first wash. It still comes off everytime I wash my hair. And they do take a lot of time because most of the time they are texting, talking or singing. They change their price after they get done, which is a complete fraud. At first, she agreed on $170 for everything and after it got done, she costed $190. The colors are so horrible that after the first wash, bleach starts to appear instead of the actual color. It didn't even take one month but just a day for my hair to lose most of the color. They don't stick to their words, they text and talk while they do their work, which is so disrespectful and they use bad and unhealthy colors that don't even last and break hair. Please do not go here if you don't want to...
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