United States Postal Service — Local services in Jersey City

This is the only carrier in the neighborhood that gives us MANY issues.

We receive a lot of packages in the mail, but the USPS here in the heights are unbelievable at times.

Some the workers who run the routes do not follow procedures. They don't knock on the door or ring the bell (especially on Sunday). They can't even wait 90 seconds for you to respond. How do I know this?

Let's see here... we have over 20 packages a month and we would know when a person is at the door via knock/Ring.

They fill out the notice paper "sorry we missed you" leave it on the wall and run away. No knock, No ring, just fill and run...

Again we have 3 different, sometimes 4 deliveries, in one day, USPS is the only one that does this. Why? I have no idea and that's not our problem, I am a customer and their duties are not being fulfilled.

Jeez, then when you go and try to pick up the package the workers give the biggest attitude at times! Unbelievable, you mean to tell me:

I pay my taxes (so does the neighborhood to keep this place alive and workers paid)

I pay the shipping costs (money that goes to USPS)

And then when you walk in, the workers give you this attitude like "Oh I gotta do you a favor?" "It's your fault that you didn't see the notice!"

So we pay first and this is what we get as customers!? Shame on you USPS with the negative attitude! People have to miss work etc. to waste time to deal with this nonsense!

Please remind your employees to fulfil thier duties with honor and integrity! This causes a huge issue for all of us!

Now that that's out of the way, on a positive note it's not all the workers of USPS and this location. There are employees who do fulfill their routes (our route) correctly each and every time. So again it's not all of the workers.

If you have a experienced something like this don't be ashamed to post to get matters fixed, it helps your fellow community members.

** Update 12/8:

Happened again. So at 7:45a I was home. Check for my package at 11am. Guess what, says I missed the attempt on the tracking...

Again no ring.

Walk to the door to check if the notice was left. No notice. Went to this post office to try to locate our package, guess what, The USPS has NO CLUE on where the package is and what truck its on. "Come back at 4" they say...

Smh

Asked for a supervisor and the USPS employee was already writing the number down before I could finish my sentence.

Gave me 2 numbers to call about the issue. Both ring out with no way to leave a voicemail.

Now I have to get back home no package and have to wait till tomorrow to attempt to pick up a PACKAGE I PAID FOR.

have to go to work in between this. Such an inconvenience.

3 visits in 2 weeks.

I will update this review...

I had a package that said it was delivered to me and the person never delivered nothing I looked on the cameras and everything didn’t see the postal worker come in the store or didn’t see them outside the store i honestly feel like the worker who had my package stole my package y’all need a better system At least to where y'all can take photos or something because if I say Walgreens how do you miss the big sign that say Walgreens for you to come inside the store now I have to file a claim and do all this running around because my package was stolen by the worker or just someone else due to the worker not paying attention to the address $125 is gone and I just feel like no one cares not even the supervisor because I was told Monday I was going to receive a call by Tuesday which is today and when I went back at 3:15 she told me glad I stopped by she couldn’t even find the paper that had my name and phone number that she took down from me on Monday so clearly if the supervisor’s is losing stuff like that I can see why the workers don’t care to deliver packages properly but I bet 100% all y’all workers are receiving y’all packages my packages was ordered on time for a tattoo session I have tomorrow and now I’m out of $350 because I needed what was in my package and $125 because that was the cost for the product so $475 wasted THANKS TO YALL...

People are so impatient! I came in around 8:45am on December 18 and there were 5 people ahead of me, there was only one lady working at the counter but she was fast. Customers where coming in behind me and already they were complaining about how long the line was and that they need to get another person on the counter, that they shouldn’t take long because of the holidays blah blah. If you were really worried about sending gifts you shouldn’t wait until the last minute to send it, that’s your fault not the post office’s. While I was waiting there was a rude customer asking to buy stamps but they didn’t have the amount that she wanted so she rudely said that she’ll just buy one so she handed the post office clerk a $20 bill! Stamps only cost $0.50, the clerk asked nicely if she had anything smaller but she rudely said “oh if I had anything smaller, I would’ve given it to you” The clerk wasn’t rude back even though she had every right. It’s insane about the amount of rude reviews on here! Of course you’re not going to get luxury service, this is a post office not a 5 star hotel. And if you want respect make sure you treat other’s the same way as you’ll like to be treated. Oh and it didn’t take more than a few minutes for me to get my package even though there “was a long line” be patient...