OfficeMax — Local services in Joliet

I come to this store to print out things for school, there's this one girl behind the printing counter that always wears a bandana on her head she is so rude, and always has anot attitude, but the other girl that works behind that counter is so nice, when I come in I always look for her. Yesterday I was there I needed a binder and came to the front and there was a huge line and only one register open, I was in like for almost 15 mins until finally another person comes up and opens to another register, the girl at the register was Kimberly, she was so rude and so fake when she talked, I was up next for the register and she didn't even say hi to me or asked how I was doing she justold scanned my binder and asked if I want it in a bad I said yes please and she tolled her eyes and threw my binder in a bad and threw it on the counter to me and I swiped my card and paid, she hands my receipt with a Fake tone and a fake smile have a nice day and I grabbed it and I haven't walked away from the counter yet and she's yells NEXT!! To whoever was in line, so rude I would never ever want to deal with her if I ever go into that store absolutely horrible. I'm taking my business to you and I'm practically paying your paycheck and you treat me bad that's just horrible...

Incompetence!!! Liars!!! Not caring! I called the store, spoke to Ken. Asked if they had "IN STOCK 64g micro dual memory stick for downloading from phone.". Ken said " yes, we have it". Me:"are you sure". Ken"yes , we have the 64g phone micro usb flash drive". Me: "I am coming from 40 minutes away, so want to make sure you have it. I need it today." Ken: "YES, we have it!" Me: " you have 64g, NOT Two 32g. When downloading i have no way of choosing what to load, so it would be same 1st docs for both drives." Ken laughing: "Yes, we have it." Me "ok, i am on my way." Got to store.... DON'T HAVE IT. Female sales person told me to use a sd card. Me: "NO, my phone doesn't have a removable card. " Her:"All phones have removable cards." I then had to try to explain what i want, she didn't know of sich a thing. I told her to get Ken. Nooooo, she went and got Matt. Matt says " I am SORRY, we don't even carry this in the store." Me: (voice raised and pointed) "WHAT? " Matt "All i can say is sorry, we can order it for you." Me: "i want to talk to Ken. Matt: "Sorry, he is busy." Turns out KEN was working registers and "can't help me because helping another customer". These employees are not knowledgeable. Lie. Don't care. I miss the old manager and...

We have made this location our place to go for all of our business needs, after spending thousands to furnish our business now, when they print a stack of intake forms etc. and they are grainy and hard to read their "new" policy change on copies is no matter how terrible they turn out im expected to pay for them anyway. anyone else would correct their mistake and replace the bad copies which is good business, the cashier insisted that I had to pay for them regardless because "they" pushed the button. I offered to pay for some of the better copies but no, she wanted to charge me for all of the bad ones too. so I told her o.k. then you can keep them all and walked out while she was repeating "Sir, sir you have to pay for these sir". I'll just order online from someone else. very...