Ross Dress for Less — Local services in Joliet

I had a cart overflowing with literally close to $500 worth of clothing because I haven't shopped for clothes in maybe 10 or more years so I want a whole new wardrobe. Everything I own now is from high school and I'm in my 20's and I'm super picky with everything... I was shocked and so excited when I saw how much clothes Ross had that I liked because I can't find anything in my style anywhere else. I spent 3 hours grabbing clothes and getting so excited just to find out they are not letting anyone use the fitting rooms right now. I called every Ross in the area and they all said they have no idea why that would happen because theirs are open so it has nothing to do with covid and they even told me I should complain to someone higher up because the manager of the store did not care one bit when I explained how frustrating it was that I couldn't try on anything in my cart. I just left it there and walked out. Why would I buy anything if I don't even know if it makes me feel good about myself? I'm not buying my entire cart of hundreds of dollars of clothes if I don't know how they look on me. Forget it. Huge waste of time. Have fun putting all of that away. I watched 5 other people walk to the fitting rooms and had the same reaction I did. They all put their stuff down and left. You are actually losing so much business. If you cannot have your fitting rooms open at least put signs on every rack of clothing saying so, you are wasting people's time. No one wants to buy things they...

I get there at 912 they have doors locked so no one can walk in and me and few other customers are waiting outside while we watch people inside still shopping and they are suppose to close at 10 . I call them tell them I'm outside and all I want it to buy a purse that it's no looking at anything else. She said ya I'll let you in just hold on a second . I proceeded to wait outside for another 5 to 10 minutes . She never came . So I waited for someone that was in checkout to come outside to leave and the girl had to open the door for her to let them out and she actually tried to not let me in . Said we close at 930 tonight . Well update your sign on your door that clearly says you close at 10 and it says the same thing online. She said well we close in 15 minutes but I guess I'll let you in . I was about to say it's not even 930 yet. It was just so RUDE. I honestly just think they all wanted to leave early. There was like 4 or 5 people working. WHAT A TERRIBLE EXPERIENCE . Hope the company knows what they are doing because they are going to loose business over this. I just dropped almost 300 bucks. And was in and out in under 10...

honestly wondering what are the requirements to work here? is it to be rude, standoffish and act like you have zero common decency? this ross used to be great, one of the best in terms of customer service and now its a guarantee that you will walk out being treated like garbage for no apparent reason. Its always the same 2 lazy slobs with the attitude as well..and dont get me started on how the cashiers never have a mask on. its so grimey in there i bet covid is lingering on their counter tops, in the air better yet. and now ross is hiring 16-17 yr olds as well lol when the adults working there dont even know how to communicate or have a strip of professionalism. Management needs to start managing their staff, maybe hire ones that are deserving of a job instead of ones taking their anger out on everyone else bc they're stuck working there. the sloppy lard checking me out yesterday literally said i hope someone calls corporate on me and giggled after.. anyway, their stuff is nice tho, when it's not all scattered across...