We had a fine time locating the meeting spot and the process of booking. The bus driver was informative and funny which made the ride quick. The boat crew were really great and the warmed cabin was comfortable, but the fog on the glass you had to keep wiping to see anything was problematic but totally understandable given the weather and season. The boat was beautiful and my husband kept mentioning he really wanted one just like it. We saw whales which was great and being on the water was beautiful amongst the scenery. Why I gave 3 stars was the mendenhall glacier portion of the experience. When we got off the boat and headed to the glacier, we were behind on time, where that happened I'm unsure but it seemed confusing who was getting on what bus is where I would guess. Then as we drove, the driver was pleasant and chatty but then apparently a large group that came in together it seemed wanted to cut the trip short is how the question was framed from the bus driver that if everyone was in agreeance, we could leave 30min early. For us, we were a group of 9 people and paid the same amount as everyone else and were looking forward to the full alotted time but were overruled while on the bus. Once everyone was off, we spoke with the driver and explained that we aren't cutting time short we were staying for the specified time and that he specifically stated if all were in favor, as in the entire bus, we would leave early and we were NOT in favor of this. He understood and started to back track that it was suggested by management and he can show us the text but then reading the text from his manager, it plainly stated if the large party was in favor then they'd be okay if he decided to head back early. I stated, "so its a suggestion not mandatory." I felt very rushed, we didnt get to go down to nugget falls, visitor center was closed (in the booking summary it says the state park fee is included but who was collecting that? Feels like a fake fee) we snapped a few photos and headed back. For $1800 for us 9, I wanted full experience. We watched insane amounts of Youtube videos before our trip and the hike down to nugget falls to see Mendenhall glacier up close was going to be our highlight and to be honest, knowing that we were going to be so limited on time, we would've just booked the whale watching and saved money. Loved the whales portion definitely not the...
Read moreMy family and I went on the glacier and whale watching tour out of Juneau on August 18th. The glacier was cool to see and the trails around the area are nice. But for me the highlight was the whale watching trip. The boat we set out on was spacious and clean, with an enclosed lower area with bench seats in rows and an upper deck viewing area. The captain obviously knew where he was heading because we passed a couple whales without stopping. On the way our onboard Naturalist Gracie gave us some great information about the whales, including some samples of whale baleen and pictures of the identified whales in the bay that were passed around. When we arrived at our captain's destination we were not disappointed. Four humpback whales were together feeding. They would rise and dive right in front of us. We never got too close so they weren't in any danger. We watched them for about 15 minutes and then FOUR MORE whales showed up! Amazing trip!
Kudos to Captain Dustin for getting us to such an amazing sight. And extra appreciation to both Gracie and the boat's deckhand Gavin. Their kindness and enthusiasm were contagious. Gavin even brought out a hydrophone so we could hear the whales talking to each other. Gavin's enjoyment and excitement at seeing so many whales together in one place made the trip even more memorable for us.
Overall an amazing trip we will...
Read moreI don’t even know where to begin—this was hands down the most incredible, awe-inspiring experience I’ve ever had on the water. From start to finish, everything was flawless. The crew was warm, knowledgeable, and genuinely passionate about marine life, which made the whole trip feel personal and special.
But let’s talk about the whales. Oh. My. Goodness.
Within 30 minutes of leaving the dock, we were surrounded—yes, surrounded—by a pod of humpbacks. They breached right in front of the boat, their massive tails slapping the water, sending up a mist that sparkled in the sun. At one point, a curious whale swam so close I could hear it breathe. I had goosebumps the entire time.
We even saw sea lions sunbathing, bald eagles overhead, and beautiful photos of the glacier too!
What really set this apart was how respectful the tour was of the animals’ space—never crowding or chasing, just observing in a way that felt deeply reverent. It was emotional, honestly. Like nature invited us into something sacred.
If you’ve ever dreamed of seeing whales up close, this is the experience you want. Worth every single penny and then some. I’d give it 10 stars if I could.
Dustin, Ford & Ammon were some of the best crew & i have no doubt our experience wouldn’t be the same without them!...
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