Juneau Trading Co — Local services in Juneau

We arrived in Juneau on September 4th and decided to check out the store, upon entering we went to the back of the store because we noticed a large fossil in the display case, my little cousin decided to take a photo and the man behind the counter told him “Hey no photos, how would you like it if I went into your house and took photos there”.

I told him “sir you could have asked him nicely, we were not aware that photos weren’t allowed”

He told us back “that was nicely”

I told him “no, no it wasn’t”

He was doing all this while talking on the phone and he said “okay sorry and just walked away from us”

Not gonna lie I felt the guy wasn’t sincere at all and wanted this problem to just go away.

I didn’t appreciate the way we were treated and would recommended people to venture further into town for their gift shopping.

To the guy behind the jewelry counter learn to just say “excuse me, there are no photos allowed”...

Horrible service. We purchased binoculars for a tour and 9n the way out of the store we saw a rack of coupons for 20% off so we went back in and asked to receive the discount and they refused, nor would they let us return the item. We even offered to come back after our tour and purchase souvenirs for our friends if they gave us the discount, promising to spend much more than what the discount would have been but we'd go to another store and spend that money if they did not. The manager just said "well, I guess you will have to go to the other store then." We did. Clearly, they are more concerned about stealing your money than creating a positive reputation. They should have advised us that there was a coupon at the other entrance. There are friendlier store with better products anyway just...

Like the store, close to ship. Lots to choose from I’m hoping someone can respond, you have a product I want to purchase. I tried to call but no answer. You may be closed already?? Had a family medical emergency and had to leave ship before returning to buy. Can you help please?? When can I...