Driveguys - Jupiter Computer Repair PC / Apple Mac, Data Recovery — Local services in Jupiter

08/6/2018 Kevin has held to his word. Come to find out the issue was a miscommunication. Kevin was patient and diligent in helping me get the refund he had promised. Kevin held his word and got me my refund. Thank you Kevin.

For now I must rate Kevin at the lowest possible rating. Kevin has had my laptop for almost a month and a half now. The last update was that he sent it off to another company. He never called for authorization nor did he contact me at all. I have had to consistently call and follow up to find out the status as he never returns calls. I asked for a refund and my property back and have not been able to get a hold of Kevin since. If he returns my calls and.my property in the same manner I brought it to him in I will surely update and change this review. For now.... It seems he is scamming me for $600.00 but I will wait to see if he returns my calls.

Update 7.25.2018. After 1 month of trying to obtain my hard drive Kevin had promised a refund of $420.00. I had to drive to his shop on Saturday to obtain my equipment and have been given a story about the $420.00 refund he has now lost. Kevin is refusing to respond to any emails or voice mails regarding a refund he owes and promised. I've only asked Kevin to stick to his word and refund the 420.00 since after 2 months of holding my equipment was unable to salvage the memories or info. Kevin agreed to refund 420.00 and is now unresponsive... . Be very careful dealing with this company and Kevin. My next course of action is to contact the Better Business Bureau as Kevin is no longer operating as a trustworthy business. Buyer...

My MacBook was very sick! I had no idea just how bad... It was very obvious to me that I had a major virus and my computer was minimally useable. I found Driveguys online and, after reading all of the great reviews, I called them up. Kevin got back to me the same day and I had my computer there as soon as I was able. I couldn't be happier with the outcome and my experience!! The turnaround time was super fast and he resuscitated my Mac back to like new! To both of our total shock and amazement, he found 25 viruses and 27 cases of spyware!!! Yes, you read that right. As you can imagine, he had to repair my hard drive, too! Phew! What a savior!! I am currently using my Mac to write this review thank goodness! Kevin is did a fantastic job, is very personable, and the cost was incredibly reasonable!! If you're looking for any sort of help with your computer, etc, do not hesitate to trust Kevin with your precious items!! THANK...

Took an extra month and a half longer than expected, and cost me an extra $500 dollars than I was originally told it would. Very poor communication all around, with me having to call or go in person for updates. Also, for payment if using card, instead of using any vaguely secure method, they write down your card info. Also didn't complete all the repairs I requested, as I still left with a dysfunctional battery. I regret getting service done here.

In reference to the reply, I indeed watched my card info get written down in front of me. My original quote was $200, and it'd be done in less than a week. Then the total grew to $500 plus the earlier $200. I was told this would be done in about 2 weeks, and I needed the laptop back in 3. It ended up taking a total of a month and a half to get my laptop back. This is all I will adding, I'm not arguing in Google reviews, this was my...