Mattress Warehouse of Jupiter West — Local services in Jupiter

I bought a mattress at mattress Warehouse, 6767 Indiantown Road Bay29, Jupiter, Florida 33458, on the 22nd of August 2025 only because of the guaranteed delivery the next day on the 23rd, The emergency being that my brother was coming back home from the hospital and needed a mattress at the latest on the 23rd. The store assured me it will be delivered the next day if I buy it right away, which I did and paid in full. The next day, after numerous confirmation texts from them that they were on their way to deliver, I learned that they cannot deliver before the 26th, the reason being a computer glitch which i don't buy. I cancelled the already paid in full order and requested full credit. They assured me I'm going to get refunded right away and I now I just learned that I have to wait three to five business day for corporate to look at it and another three to five business day to get the refund. That's 10 days. That's totally unacceptable. This is preposterous and against all the guarantees they offered. I will never do business with this company again and I want to report this to the better business bureau and to the...

Jamie was fabulous in showing me what I wanted super quick. The price was better than expected. But when it came close to delivery, Jamie was notified that my mattresses were discontinued. She jumped into action & found me an even better solution & deal before calling me with new options. Mattress Warehouse provided top notch customer service! I couldn’t be happier! My higher quality mattresses were delivered on time for the same price as the original mattresses I selected. Now that is quality...

Terrible experience. Salesman are blatantly lying . Assures me of a delivery date then changes it 3 times . You'll get it Tuesday, then Thursday then Friday. Then I get a call it was delivered to the wrong warehouse and I will need another 10 days for delivery. How many times can I take off from work to wait for a delivery thats not ever coming? Long-short , I had to drive to the warehouse myself and get it and install it . Don't...