Had the weirdest experience with the manager of this store. From other reviews, it seems he’s a big problem at this location. My mom and I were browsing and ran into a couple of friends who were in the store. We stood and talked admittedly for a long time while still browsing around us and discussing items out on the floor. The bald manager with the glasses approached us. He was standing so close to the back of my mother speaking over her shoulder to us not acknowledging any sentiment of personal space. He asked if we were interested in Stitch. We answered nope, not really. He insisted we tell him what were our interests. We all told him we’re not sure, there are lots of different things we’re interested in and we’re also 4 grown women who know how to look for ourselves. Eventually we realized he’s not taking the hint and my mother and I left. My two friends were roped in to him trying to “show” them sections of the store. Eventually they left, too. I understand if we were loitering too long while talking to each other, but at the very least ask us to take it outside of the store if you feel like we’re blocking other customers. That would have been understandable. I hope BoxLunch sees all of these reviews about this single employee and things are different the next...
Read moreI had the pleasure to meet the super friendly and helpful person, Leslie, today! I have always enjoyed this store and today I was asked at checkout if I would like to round up to donate to the Hispanic Federation. Personally, I have not been to too many places in support of this charity. When I asked for more information, Leslie gave me some beautiful insight on, not only the Hispanic Federation charity, but also of all the other charities BoxLunch helps support! She also mentioned for every purchase of $10, BoxLunch donates a meal to Feeding America and that's why they are called "BoxLunch". I thought this was super awesome and it has made me love this store even more! For the price of my spooky new enamel pin to appease my Cinnamoroll obsession, I was essentially able to help donate to two charities in one go! Thank you for all you do!
(While I love the staff here, I forgot to ask for this specific person's name, so hopefully the name on my receipt is correct for...
Read moreThis place is awful. Customer service is garbage. I purchased a gift card online for my daughter, 11/20/17 or so. Didn't get said card till 12/15/17 and the darn thing wasn't activated. Okay, contacted customer service, it'll be active in a hour. Guess what, nope. Call again, "we'll call you back"....never happened. Call again, okay just refund my money. "It should take 3-5 days", never got my money. Call again, are you noticing a theme here, "It'll be there in 3 days, we'll call you back to confirm". Still waiting on the money or the phone call. BoxLunch a boutique with a purpose: Yeah to RIP YOU OFF. I will never spend another dime here or at their parent...
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