Jim Morris Designer Inc — Local services in Kerrville

In August of 2017 we dropped off a Waldemar Disc to be made into a camp ring. This would be the third custom ring he had made for us. In September of 2018 I had my sister stop in to “check on progress.” At this point he started moving and quoted me $1650 and a mid Nov delivery.

At the end of November, he told me he had a “snag” and the mold for the top of the ring would not work as the new discs are thicker than the previous two. He said he needed another week. In this email he also CONFIRMED the price at $1650 after discussing the additional work.

December 24th we receive it for Christmas and the ring looks rushed. It is not round. I also receive an invoice for $2024. We go back and forth a few times discussing the unannounced price increase. He agrees to the original price and asks me to send the ring back for repair.

I send the ring back, and when my 13 year old opens to the box to see her new ring, she is met with a replacement disc from Waldemar and a note stating he will no longer do business with us.

I am having the ring made locally, but my daughter is crushed, she lost her original disc as he kept it, he wasted 17 months of our time and changed the price after confirming it twice (once AFTER he acknowledged he would have to hand make the top).

This is not the business it used to be. Arrogance, extreme delays, poor quality of work and bait and switch are what we have seen.

Yes there are two sides to every story and I would be happy to share all emails, invoices, and correspondence. Facts speak...

Jim and Wanda have a one of a kind jewelry shop. What appears to be a boutique of choice handcrafted items is that and so much more. What displays in the cases only represents a small portion of the incredibly well-designed custom pieces. If these walls could talk you would know tens of thousands of stories of birthday and Christmas gifts, camp charms and memorabilia, cherished religious statements, engagement and dedication rings, and more. Jim is the primary master craftsman and has an incredibly rich history as a designer. He is a Hill Country legend. Collect as many pieces from this shop as you can. It is a...

Mr. Morris is a gentleman and scholar. The design studio feels like home. Family run business with financial consciousness passed on to customers. I have personally had several pieces worked on by Mr. Morris and each visit with him makes me feel a little smarter about many things. More than a jewelry store. You might get lucky and meet his wife...