The Salvation Army Family Store — Local services in Kerrville

Maybe it was the rainy gloomy day, maybe we interupted the overworked, underpaid lady we had to wait for at the counter. All I know is as seniors and visitors from out of town inquiring about a pair of boots for our grandson. Don't make the mistake to ask about a senior discount, or heaven forbid aspects of returns for credit if a pair of used boots don't fit a kid who isn't with you. We were talked to like "don't ask questions, do you want them or not, if not get out attitude". We left not making a purchase and then noticed a "15% off shoes" sign handwritten on the lower part of the front door. Thrift stores are a big help to the senior and low income community and we appreciate Goodwills, Sal. Army and the like, but as for the old lady at the Kerrville Salvation Army...Don't ask questions, just buy it and get out. Or a least consider not going at 2pm on a Monday when maybe some other person...

My husband and I thoroughly enjoy searching thrift stores looking for items we need and some wonderful treasures-but the handful of times we have frequented this store we have been sorely disappointed. The staff/volunteers are either clueless or extremely rude, we just left this place after being told to move while looking at items to purchase then to have someone pick around my cart! To tell me what was and wasn’t priced properly-the whole experience has left me at loss for words to properly describe the level of rudeness. We left our cart in the isle after once again being insulted by individual working there We...

Holy Moses their prices are high. I visit a lot of thrift stores in multiple states, they are priced at urban Goodwill pricing. The base prices are on the upper end of acceptable ($7 jeans), but, they go way over the top on marking up individual items. (Busted boots for $60, low end mall brand shirts at $11, belts at $10) Judging by the dates on the tags, they aren't moving merchandise all that quickly.

They do the color of the week half off sale, but, that only gets you down to reasonable prices.

Store is clean and...