Beds and More Rustic Furniture — Local services in Kingsport

LOOK NO FURTHER!! I’ve had a mattress for five years that suddenly started giving me back pain, despite being told it would last me “15-20 years” when I purchased it. After the last few mornings of debilitating pain, I saw a post on Facebook recommending Bill and his store. After reading his reviews, I messaged him after 7 p.m. and received an immediate response and offer to meet us at the store in five minutes! We brought our rowdy four year old daughter along and he didn’t mind her antics one bit, even complimenting our girl! He pointed us straight in the direction of what we needed and what we didn’t need, even if it meant him losing money on our sale. I hate any sales experience where the salesman puts any kind of pressure on you, and I can honestly say we did not feel one bit of pressure from Mr.Dotson. We purchased a quality mattress at probably one third of what we would have paid from a furniture store. The whole experience was just like meeting a friend and by far the best experience we've had with a large purchase such as this, hands down. We highly recommend visiting him first for your mattress needs, because I can absolutely guarantee you that you’ll come back to him if you go elsewhere. Also, he has the fancy organic bamboo sheets, mattress covers, pillows and more for sale at a fraction of the cost you’ll pay elsewhere. Start to finish in less than an hour, and we couldn’t be more happy with our purchase and the process! You won’t be...

Shopping for a mattress is daunting. We needed a new one and I prepared for a dreadful day of indecision and trepidation. Shopping local is also important to me. I called Billy and he made an appt for me to meet him the same day. I described what kind of mattress I preferred and he basically said “I’ve got just what you’d like.” I showed up a little early but he was already there and told me to come on in. I tested/sampled the mattress for 30 minutes while we chatted. Billy is super knowledgeable and also candid - I appreciate candor and honesty as treasures in personal qualities. I wasn’t sold on an adjustable base until I experienced one in the showroom. I can’t recommend this business and Billy enough. He’s patient, personable, and an expert on mattresses. Most of all, he LISTENS. I’m a discerning consumer who typically wants to take 24 hours or five years on an important decision. I made this one on the spot. The price was phenomenal! I got a nearly $6,000 mattress with the base for $4,000 including tax. If you are looking for a mattress and dread the hassle like me, look no further than Mattress by...

My daughter was looking for a mattress. She is a bit bigger of a girl. The OWNER told her that she needed a firm mattress so it wouldn't break down because of her weight. He was also only showing her the cheapest mattresses which is fine The customer service she received I feel was one of the worst I have heard. NO ONE has the right to weight shame anyone. So because she is a bot bigger and they were dressed down for their days off they were made to feel horrible. So I highly would NOT recommend this place to anyone. WE DID GET HER A MEDIUM FIRM BED WITH A PILLOW TOP FOR 1200.00 FROM A COMPANY THAT WILL GET THE HIGHEST REVIEW AND MUCH PRAISE. Their customer service was respectful and extremely helpful. Ashley Furniture is the one I recommend. Shopping should be an exciting experience but the owner pretty much ruined it for my daughter. Rude and disrespectful...