Great Rooms - Kissimmee — Local services in Kissimmee

After doing so many transactions with this company i had to change this review. Originally I had gave them 5 stars. But as of lately I can’t say they deserve it. Few months ago I went to get another mattress. They gave me the complete run around, even promised me I will be the first delivery the next day which I wasn’t. Kept me on hold on the telephone for 20 minutes. Extremely unprofessional. 3 days later never received the mattress and ended up canceling my order due to the lies and broken promises. I’ve spent $1000’s at this location and I will never spend another dime here after new management took over. I also recently called to inquire about a laptop. $600 for a laptop that cost $300 at Walmart is ridiculous. I understand they need to make money but doubling prices isn’t it. As a customer who spent so much money here. It’s disappointing....

Purchased 2 items here 1 of the items were stained and damaged on the bottom of it which was never showed to me when I purchased. I didn’t have the products more then 48 hours I called and told them I would like to return the items they said fine they will pick them up but I will not receive my $200 back even though there product was damaged. The manager even called me back after I spoke with the associate to insist on telling me he will not give my money back and even disrespected me in doing so over the phone. People are quick and happy to do the sale but won’t be as quick to do what’s right in a situation. Very disappointing situation and company. If you can drive the extra time to visit...

Amazing! My husband and I have been dealing with Noah and his team for years!! Just recently we went back to rent a couch because we moved and had to start over. The prices are still phenomenal, my husband said Noah is still friendly and professional and always recognizes him and the movers...they are the coolest ever! They worked so incredibly hard moving the sofa bed up our stairs and they never complained!! Seriously they made my son want to hit the gym. We just appreciate such dedication and hard work. Thank you to Noah and the rest of the Great Rooms staff. Great customer service...