Austin Community College: Hays Campus — Local services in Kyle

Horrible ,horrible community college. The communication and information is ALWAYS a mess online or in person. Several departments have given me conflicting advice on when to come in throughout several semesters and they always seem to never have their pieces together. I was even told several times that I was out of district only to later find out by the third person I talked to I wasn’t. I was told twice to come in to see an advisor by walk in and the past two times I’ve come in they have acted like I’m a burden and have told me you know you’re going to have to wait right? Like I didn’t know that already… I’ve been to two different community colleges and this is by far the worst one. It’s very difficult to get in contact with an advisor even by email and the help desk can only do so much when or if they can.

Financial aid is a mess as well. I’ve had to see them several times to clear things up that they’ve messed up on their end and the last time I met with someone at financial aid they were distracted and laughing at several things going on behind me. I was already so frustrated by the amount of times I’ve had to come in I told him “is there anyway we can do this somewhere else that’s quiet? This is really important to me.” That’s because I already had told him all of my issues I was experiencing coming in back and forth.

DO NOT REGISTER HERE. If you have the option to go somewhere else please do so. This college has been a nightmare with communication and information. Like an earlier review stated, I’ve never been to a college where they misinform their students so much and make it difficult for their students to be successful.

UPDATE I was just informed for the 4th time that I actually am OUT OF DISTRICT, and no longer in district somehow once again. Was informed this last semester when I signed up for winter 24’, mind you this is my third semester here at Hays ACC and I’ve never moved…The...

I would reverberate that the Admissions department is atrocious to work with. They have made every step of the way extremely difficult no matter how much I tried to jump through hoops to appease their rules.

Their supervisor is so incredibly difficult to work with. Instead of assisting student with solving their administrative problems it honestly felt like she enjoyed telling people that they were out of luck and there was nothing she could do (even though after much pleading something was able to be done). I was unable to register for my classes, due partly to erroneous information given by one of their counselors. The clerks were sympathetic to my plight and were more than willing to help me find a solution to my problem, and then she took over and the power trip came out.

I have attended many schools throughout my military career and I have to say this administration department (mainly the supervisor) has been, hands down, the most unpleasant to deal with. I felt belittled the whole time, again, for a problem that wasn't even solely my fault.

My suggestion: Find someone whose primary career goal is to WANT to help students fulfill their dreams of completing college not someone who wants to flex...

I loved my experience at Austin Community College, Hays was not the only campus I attended but this is where I was most often. Absolutely loved attending this ACC.

I had a wonderful advisor who would take their time advising me and give me lots of information and resources. Speaking of resources, ACC has lots, Student Food pantry, Programs to help with childcare, and even a Student Emergency Fund for unexpected expenses. They have a great Student accessibility office and testing center. There is also many events from fun free groceries to just having little games and snacks.

As for professors I liked and respected all but one in in my 3 semesters attending. so you are likely to get mostly good professors who also want to see there students succeed.

I whole heartedly believe ACC wants to see it students succeed and do well, and they are willing to do whatever they can to help you get there. Best Community College every.

Also the coffee machine is amazing!!! I miss it everyday I...