Kohl's — Local services in La Quinta

I was given misleading information by associates and cashiers. Thus, I had to pay full price instead of getting any discount, Kohl's cash or reward. And everything was in the future, when I thought it would be on the current purchase because I filled out a rewards card then. The cashier didn't know the details about Kohl's cash or rewards or that there was a yousave15 discount available. The front manager also wasn't well informed and didn't help me. The customer service person only told me to call the rewards number where you can't talk with a live agent, only get recordings. My old rewards account disappeared and I had to open a new one at the store during my purchase but I found out the limitations later. The $20 Kohl's cash I have isn't good until Feb. 20, but I don't need anything else beyond what I bought on Feb. 15 . My new $5 reward isn't available until March 1. The whole rewards and Kohl's cash system is a scam. Also, I just found out that for the yousave15 discount good until Feb. 19 dozens and maybe over 100 brands and items are excluded. Basically, anything that is a brand name. Total joke. The company has gone downhill and service and merchandise at the La Quinta, CA, location has declined. The Under Armour two shirts I bought for $100 total I could have gotten at Amazon for $80. You have lost a customer. No wonder the Kohl's company isn't doing well. I was going to return the shirts and repurchase them and use the existing 15% store and online discount, but I found out on the website that Under Armour is excluded from the coupon, as are most...

Today on this lovely Saturday afternoon, I decided to go to Kohl’s with my mom and sisters. Excited to see what Kholes Cash we might end up with. All over the Internet it was shown as soon as you walked through the door you receive your free Kohl’s cash mystery as to how much you might get. Today, eager to walk in I was quickly disappointed when there was no one there greeting me with my free cold cash. We waited in line to to see if we needed to ask an associate for the free cash. They were promoting today all over national television as soon as I got to the register I asked the man at the register If I may have my free Kohl’s cash after I waited in the line. He quickly shut me down and told me he cannot do so Only if I am going to purchase. And I responded, but how will I know how much I want to spend if I do not know how much I might receive since it is a lottery. He told me he cannot tell me how much I will get. And I explained I know that, sir, but may I please have my kohl’s cash ahead of my shopping so I know my spending limit He informed me no because they are running out. I asked him is it my fault that you guys are running out? He responds with it says in the fine print that you have to make a purchase to get one and I asked him if I can see the Fine print and he said no because he didn’t feel like walking to the back. And I confirmed with him that the only reason he didn’t wont to Show me was because he doesn’t wanna walk to the back and he said yes. Horrible experience today will never step a foot inside again. I take my...

I asked for help in exchanging gift my son got me for Xmas. I had two sales girl help me and they were very efficient in finding the right size I needed. I was a little shock that at first, customer service would only give me five dollars for fifty five dollar item without the receipt even when all the tags were in place. I was lucky to find the same items in the size that was correct for me OTHERWISE I would only get five fifty in exchange. My son likes Kohl's but I don't and now I have another reason I wont shop there. The sales girl's were also shocked by the policy. But I was pleased that they were so helpful OTHERWISE I would had to wait and loss 5 pounds before I could have worn my Xmas gift from my son. I won't tell him that I had a problem because I know how meticulous he is and also very busy and he would have been very upset. It really was my fault because I had put on some pounds over Xmas and the cut was tight fit. ACTUALLY, he has done this in the past without a problem but I felt the tailoring was different and the button hole needed breaking in and almost impossible to button. I know he keeps receipts but honestly he is so busy that It would have been so embarrassing to ask him for it. But other companies accept returns with labels intact. I still dont understand how fifty five dollars is only worth 5.50. It's...