Mapel Boutique — Local services in Lake Oswego

BEST customer service…EVER!! I called at 5pm on Friday, 8-2-24 and spoke to Allison. My BFF, unable to find “THE” dress for her birthday and Alanis concert to celebrate on Sunday and had to be in OC by 6pm, was on the verge of a meltdown in the parking lot and I was unable to get there until after she would have had to leave for her 6pm appt. I explained all this to Allison, gave her BFFs measurements, fave colors and told her she’d be walking in the door any moment. Allison assured me that she had her covered. Covered was a serious understatement!!

I can not begin to express the gratitude that we have for her!! All while having multiple clients in the store that she was also assisting not only had multiple outfits/dresses picked out and in her size, she had them all waiting for her in a dressing room! As I FaceTimed my friend, Allison continued to check on her, give input, swap sizes, all while continuing to wait on and take care of multiple customers! Sadly, I know of very few stores, gas station's, any places really that care about the customer. They all should, but instead, they treat you really unpleasant if you ask them to DO something to help you. To have someone be kind, caring, friendly all while staying calm in the midst of my friend and I panicking?? There are no words that can convey the relief that finding THE dress gave is and sum up our sincere gratitude that we both have.

Again, Allison, we so appreciate you!! With your help, she had the best birthday she’s had in years. Thanks for making our night out to see Alanis Morissette a magical and...

Love this locally owned boutique at Bridgeport Village. I have found classic pieces that I wear year after year, as well as unique pieces that add some pop/trend to my wardrobe. They offer a variety of price points and their stylists are so helpful and will give you an honest opinion (which I really appreciate!) They also have a huge selection of jewelry, with many pieces from local artists and they support a lot of local schools/charities. ...

This is my go-to store for most of my clothes. I literally don’t go to the mall anymore because most of my new pieces come from here. The ladies who work here are amazing, various and affordable pricing, and they always bring in new items. A lot of what I buy here is casual but I can always dress up most of the items for work, and they have held up, year, after year. Great accessories, jeans, shoes, gifts, you name it.... you will likely...