Veola's Day Spa & Wellness Center — Local services in Lake Township

I rate this visit a 5.0 stars. Veola's Day Spa a diamond in the rough. Must support Black business.

Vibe - 0 Point Accessibility - 0 Point Decor - 0 Point Cleanliness - 1 Point Staff Friendliness - 1 Point Services - 4 Point Professionalism - 1 Point Value - 1 Point Return - 1 Point Impress Guests - 1 Point

Vibe (0) - It's a calming environment but the seating area is dated.

Accessibility (0) - It was semi-accessible. No automatic doors. Could fit a wheel chair. Which door to enter was a little confusing

Decor (0) - Simple, clean, and dated look. A lot of products on the shelves.

Cleanliness (1) - It was very clean.

Staff Friendliness (1) - Both the receptionist and massage therapist were kind and welcoming.

Services (4) - I cheated on this rating, because my massage was off the chain. The massage therapist was professional and highly skilled, a 20 year veteran. I don't want to share my massage therapist name because there would be a line out of the door. Best massage I had in my life and to some extent I want this therapist to be my little secret. I also enjoyed the mustard bath and a steam.

Professionalism (1) The massage therapist was very professional. I felt comfortable the whole time.

Value (1) I received the Deep Tissue Massage for $95 and the Mustard Bath for sore muscles for $75. Both services took 60 minutes each maybe a little longer. I never felt rushed or as if I was on a timer. The staff went above and beyond. The massage felt so great I tipped $50. My sister enjoyed the 60 minute Swedish Massage for $75.00. She enjoyed her massage so much that now we are fighting over the massage therapist.

Return (1) Yes, I already scheduled my next massage three weeks from now.

Impress Guests (1) Yes. I will treat all those I love to a massage. I've already treated my sister and I made appointments for my mother and two...

My experience at VEOLA'S DAY SPA was one for the DO NOT GO BACK THERE AGAIN RECORDS.I must say I've given this a lot of thought and the total disrespect I received was more than anyone should have to deal with. On my first appointment for mole removal, Ms.Veola decided to tell me the price of the services after she questioned my employment, nurse.The process was painful and extremely costly. I then had a second appointment and waited an hour and was told that she wasn't aware that I was waiting in another room, as she gestured her assistant to do so., and proceeded to do a quick mole removal and charged me the same inflated price as the first appointment, I didn't have as many moles but because I didn't want to confront Ms.Veola and just paid for it. Then I had a follow up appointment and Ms.Veola didn't show up for my 9 am appointment as I waited 20 minutes. Ms.Veola called me and stated her daughter's dog was sick and she was tired from taking care of him and decided to sleep in a bit longer. .I must say not a good decision but.i will NEVER go back for i was banned from the spa do to the fact I told her assistant I would write a review. Here it is. Don't go there if you value your TIME AND MONEY. PEACE Just FYI Word of mouth is better than any social...

I just called Veola Spa to make an appointment for their $55 facial. The receptionist was very rude and wasn't welcoming and I wouldn't recommend this spa to anyone. She proceeded to tell me that i needed the $75 facial because i never had one. I informed her that i did and she said well that's what i needed. Remember we are over the phone. She has never seen me nor have i indicated to her that i never had a facial. i would not recommend this spa to...