Mythical candy factory — Local services in Lancaster

I made an online order on June 9 from her website. Her website says that it takes one to two business days before it ships unless it’s an holiday then 3-4. And I still have not received confirmation that it’s been shipped. I’ve reached out through email and TikTok and her communication skills are lacking. She’s told me on TikTok that it would be shipped out almost 2 weeks ago, but I have not received a tracking number or an email confirmation stating that it’s been shipped. Please issue me a refund or send me the tracking. Please respond to my email because that was $100 order.

To add: I started a “claim” after two weeks after placing the order on June 9. I started reaching out at the end of June. But it wasn’t a claim, I asked if you were going to ship it out in honor what your website says by shipping one to two business days after placing the order Or if I could get it refunded. Because there was obviously no rush on sending my order out. So false advertisement on your part. If you’re not gonna be that quick to send out orders that are supporting your business then maybe you should stop doing online orders. It seems like a reoccurring...

Love this store! The freeze dried candy (peach rings are my favorite!) are so much fun to eat and share with my family and friends, coworkers- anyone willing to try them since they are a bit bizarre. I’ve bought cute charms for crocs and anime buttons here too and they are affordable. Went to the new store on lancaster blvd yesterday. Same candy but not a lot of non-candy mech. Still a nice store and employees are always cheerful...

I ordered online for pick up in store, and got 15% off. My order was ready when I got there, and they even brought it out to my car. The sample size I purchased was packed with different freeze dried candies, and they were all delicious. I definitely recommend this place. I'll be back for more soon. Perfect little...